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Strategic Business Process Facilitator

3 weeks ago

Pasig, National Capital Region, Philippines beBeeCoordinator Full time ₱600,000 - ₱1,200,000
Program Coordinator (Nightshift)

The Program Coordinator is a crucial role in our organization, responsible for facilitating and managing various processes within the contingent worker lifecycle. This includes onboarding, worker assignment management, time and expense management, and offboarding.

This position requires excellent analytical and problem-solving skills, as well as strong documentation and follow-up skills. The Program Coordinator will also provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.

  • Responsibilities:
  1. Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process.
  2. Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
  3. Maintain and update worker assignments to reflect appropriate changes.
  4. Provide program status reports to leadership as required.
  5. Monitor performance against contract SLAs.
Requirements
  • 0-2 or more years of staffing and/or MSP experience
  • Bachelor's Degree
  • Excellent analytical and problem-solving skills
  • Excellent documentation and follow-up skills
  • Strong determination to impact performance
  • Time Management, self-motivated, and perseverance
  • Excellent verbal and written communication skills
  • MS Office/Tools - advanced skills
  • Must be amenable to nightshift schedule and hybrid work setup

This is an opportunity to join a dynamic team and make a meaningful contribution to our organization. We value diversity and innovation, and we are committed to creating a workplace that supports open communication and recognizes the value of giving constructive criticism.