Auto Insurance Policy Specialist

1 month ago


Cebu City, Central Visayas, Philippines Growthfn Full time
Growthfn is seeking a highly skilled Auto Insurance Policy Specialist to join our team. This role requires excellent communication skills, a strong understanding of auto insurance policies, and the ability to manage multiple tasks in a fast-paced environment.

About the Role:
We are looking for a customer-focused individual who can provide top-notch support to clients by addressing their auto insurance-related inquiries, processing policy changes, and resolving issues.

Main Responsibilities:
• Handle incoming calls, emails, and chats from auto insurance policyholders regarding coverage, billing, claims, and other related concerns.
• Assist customers with policy inquiries, including renewals, cancellations, and modifications.
• Provide accurate information about policy terms, coverage limits, and deductibles.
• Process payments, renewals, and any necessary adjustments to customer accounts.
• Explain policy options and recommend suitable coverage based on customers' needs.
• Investigate and resolve customer complaints in a timely manner, escalating issues as necessary.
• Support clients in filing claims and provide guidance on the claims process.
• Maintain customer records by updating account information.
• Follow up on outstanding customer inquiries to ensure resolution.
• Stay current with company products, services, and policy updates.
• Collaborate with other departments (such as claims or underwriting) to resolve complex customer concerns.

Requirements:
• High school diploma or equivalent (Bachelor's degree in a related field is a plus).
• Previous experience in customer service, especially in the insurance industry, is preferred.
• Knowledge of auto insurance policies, terminology, and regulations.
• Strong communication skills, both verbal and written.
• Ability to handle difficult customer situations with professionalism and patience.
• Strong problem-solving and critical-thinking abilities.
• Proficiency with customer relationship management (CRM) software and Microsoft Office applications.
• Ability to multitask and manage time effectively in a high-volume environment.

Benefits:
$65,000 - $85,000 per year, depending on experience, and a range of benefits including health insurance, retirement savings plan, and paid time off.

  • Cebu City, Central Visayas, Philippines Growthfn Full time

    Job Title: Auto Insurance Policy SpecialistCompany Overview: Growthfn is a leading provider of auto insurance solutions, dedicated to delivering exceptional customer experiences. As a key member of our team, you will play a vital role in ensuring the success of our customers and driving business growth.Salary: $55,000 - $65,000 per annum, depending on...


  • Cebu City, Central Visayas, Philippines Growthfn Full time

    About the RoleAs an Insurance Policy Advisor at Growthfn, you will play a vital part in delivering exceptional customer support to our auto insurance clients. Your primary focus will be on addressing policy-related inquiries, processing changes, and resolving customer concerns.Key Responsibilities:Handle incoming calls, emails, and chats from auto insurance...


  • Cebu City, Central Visayas, Philippines GearCraft Mechanical Full time

    About TechoManiaTechoMania is a dynamic company that requires highly skilled professionals to join our team.Salary and BenefitsThe estimated salary range for this position is $45,000 - $60,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits including medical insurance, paid time off, and professional...


  • Cebu City, Central Visayas, Philippines CloudMatrix Innovations Full time

    About UsGearCraft Mechanical is a leading provider of auto insurance solutions, dedicated to delivering exceptional service and value to our clients.Compensation PackageThe salary for this position is estimated at around 60,000 PHP per month, reflecting the company's commitment to offering competitive remuneration packages.Job DescriptionWe are seeking an...


  • Cebu City, Central Visayas, Philippines Growthfn Full time

    At Growthfn, we're seeking a highly skilled Insurance Policy Support Specialist to join our team. In this role, you'll have the opportunity to work with life insurance policies, providing exceptional support to policyholders and beneficiaries.About the RoleThis is a full-time position that requires strong communication skills, both verbal and written. As an...


  • Cebu City, Central Visayas, Philippines JKILC Full time

    Company OverviewJKILC is a leading Financial Services Company, operating in the Philippines for 8 years. They provide finance services, especially in Motors Vehicles.Salary and BenefitsThe successful candidate will receive a competitive salary of Php 15,000 to Php 20,000 per month, along with various benefits including HMO, Christmas Bonus, Vacation Leave...


  • Cebu City, Central Visayas, Philippines JKILC Full time

    At JKILC, we are seeking an experienced Auto Loans Sales Officer to join our team in Cebu. As a key member of our sales team, you will be responsible for managing the business of auto loans and financial leasing at assigned dealers' outlets.Company Overview:JKILC is one of the leading Financial Services Companies in the Philippines, providing innovative...


  • Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Compliance Specialist to join our team at Staff Outsourcing Solutions. This is an exciting opportunity to work with a leading outsourcing company in the construction industry, specializing in contract management and compliance.Job SummaryThe Senior Compliance Specialist will be responsible...


  • Cebu City, Central Visayas, Philippines Growthfn Full time

    Job Summary:  As a Customer Service Representative for the life insurance account, you will be responsible for delivering exceptional service to policyholders and beneficiaries by addressing inquiries, processing policy changes, and providing support throughout the life insurance process. Your role involves understanding the intricacies of life insurance...


  • Cebu City, Central Visayas, Philippines Gratitude Philippines Full time

    About Gratitude PhilippinesWe are a dynamic company seeking highly skilled professionals to join our team. Our company is committed to providing exceptional customer service and support.Compensation PackageWe offer a competitive salary of PHP 35,000 per month for this role, commensurate with experience and qualifications.Job SummaryWe are looking for a...

  • CAD Design Specialist

    2 months ago


    Cebu City, Central Visayas, Philippines JK Network Services Full time

    {"Job Title": "Auto CAD Operator", "Company Profile": "JK Network Services", "Industry": "Construction", "Location": "Cebu", "Job Responsibilities": "Uses computer-aided design software to create and edit complex drawings as needed.Collaborates with surveyors, designers, project engineers, and other professionals to guarantee precise drawing...


  • Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team in providing exceptional support to healthcare insurance clients. As a key member of our customer service team, you will be responsible for managing incoming calls, responding to emails and inquiries, and collaborating with stakeholders to resolve complex claims and...


  • Cebu City, Central Visayas, Philippines Gratitude Philippines Full time

    Insurance Account We are seeking a highly skilled Customer Service Representative to join our team. As an Insurance Account professional, you will be responsible for handling customer inquiries and providing exceptional service.Requirements:Must have 2 years of experience in a BPO environment, preferably with an insurance companyFamiliarity with GDS, SABRE,...


  • Cebu City, Central Visayas, Philippines Southwestern University, Inc. Full time

    Job Title: Senior Quality Assurance SpecialistAt Southwestern University Medical Center, we are committed to providing exceptional patient care and ensuring the highest quality standards in our services.About the Role:This is an exciting opportunity for a highly organized and detail-oriented individual to join our team as a Senior Quality Assurance...

  • HR Support Specialist

    2 weeks ago


    Cebu City, Central Visayas, Philippines Asisi Systems Corp. Full time

    Job OverviewWe are seeking an HR Support Specialist to join our team at Asisi Systems Corp. This role will play a crucial part in ensuring the smooth onboarding of new hires and maintaining accurate employee records.Key Responsibilities:Onboarding ProcessCoordinate paperwork, orientation, and training for new employeesEmployee Record ManagementMaintain...


  • Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time

    Job SummaryWe are seeking a skilled Senior HR Labor Relations Specialist to join our team at Staff Outsourcing Solutions. This is a full-time position that requires strong labor relations expertise and excellent communication skills.About the RoleThe Senior HR Labor Relations Specialist will serve as the expert for employee relations, employment law, policy...


  • Cebu City, Central Visayas, Philippines Pollution Abatement Systems Specialists, Inc. Full time

    About the RoleWe are seeking a highly skilled Talent Acquisition and Employee Experience Specialist to join our team at Pollution Abatement Systems Specialists, Inc.Job SummaryThe successful candidate will be responsible for developing and implementing efficient recruitment and selection strategies that meet the company's staffing needs. This role also...

  • Packing Specialist

    1 month ago


    Cebu City, Central Visayas, Philippines Paramount Human Resources Multi Purpose Cooperative Full time

    Packing SpecialistWe are seeking a detail-oriented Packing Specialist to join our team at Paramount Human Resources Multi Purpose Cooperative.Job SummaryThe Packing Specialist is responsible for efficiently packaging items into bags at checkout lanes in retail and grocery stores. This role requires strong organizational skills, attention to detail, and the...


  • Iloilo City, Western Visayas, Philippines TMDPH INC Full time

    Job OverviewTMDPH Inc. is seeking a meticulous Insurance Verification Specialist to join its healthcare team. The successful candidate will play a critical role in verifying patients' insurance coverage, ensuring accurate billing, and streamlining administrative processes.


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    About NeksjobNeksjob is a dynamic company that offers exciting opportunities for growth and development.Job OverviewWe are seeking a highly skilled Quality Improvement Specialist to join our team. This role will play a crucial part in ensuring the highest level of quality in our operations.Key Responsibilities:Quality Monitoring: Conduct thorough monitoring...