Insurance Policy Advisor
1 week ago
As an Insurance Policy Advisor at Growthfn, you will play a vital part in delivering exceptional customer support to our auto insurance clients. Your primary focus will be on addressing policy-related inquiries, processing changes, and resolving customer concerns.
Key Responsibilities:- Handle incoming calls, emails, and chats from auto insurance policyholders regarding coverage, billing, claims, and other related issues.
- Assist customers with policy inquiries, including renewals, cancellations, and modifications.
- Provide accurate information about policy terms, coverage limits, and deductibles.
- Process payments, renewals, and necessary adjustments to customer accounts.
- Explain policy options and recommend suitable coverage based on customers' needs.
- Investigate and resolve customer complaints in a timely manner, escalating issues as necessary.
- Support clients in filing claims and guide them through the claims process.
- Maintain accurate customer records by updating account information.
- Follow up on outstanding customer inquiries to ensure resolution.
- High school diploma or equivalent; a Bachelor's degree in a related field is preferred.
- Previous experience in customer service, especially in the insurance industry, is desired.
- Knowledge of auto insurance policies, terminology, and regulations.
- Strong communication skills, both verbal and written.
- Ability to handle difficult customer situations with professionalism and patience.
- Strong problem-solving and critical-thinking abilities.
- Proficiency with customer relationship management (CRM) software and Microsoft Office applications.
- Ability to multitask and manage time effectively in a high-volume environment.
The estimated annual salary for this role is $60,000 - $80,000, depending on location and experience. At Growthfn, we strive to provide competitive compensation packages that reflect your value to our team.
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Insurance Policy Support Specialist
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Cebu City, Central Visayas, Philippines Growthfn Full timeAt Growthfn, we're seeking a highly skilled Insurance Policy Support Specialist to join our team. In this role, you'll have the opportunity to work with life insurance policies, providing exceptional support to policyholders and beneficiaries.About the RoleThis is a full-time position that requires strong communication skills, both verbal and written. As an...
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Auto Insurance Policy Specialist
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Cebu City, Central Visayas, Philippines Growthfn Full timeGrowthfn is seeking a highly skilled Auto Insurance Policy Specialist to join our team. This role requires excellent communication skills, a strong understanding of auto insurance policies, and the ability to manage multiple tasks in a fast-paced environment.About the Role:We are looking for a customer-focused individual who can provide top-notch support to...
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Auto Insurance Policy Specialist
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Cebu City, Central Visayas, Philippines Growthfn Full timeJob Title: Auto Insurance Policy SpecialistCompany Overview: Growthfn is a leading provider of auto insurance solutions, dedicated to delivering exceptional customer experiences. As a key member of our team, you will play a vital role in ensuring the success of our customers and driving business growth.Salary: $55,000 - $65,000 per annum, depending on...
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Insurance Policy Specialist
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Cebu City, Central Visayas, Philippines TechoMania Full timeJob OverviewWe are seeking an experienced professional to join our team at TechoMania as an Auto Insurance Account representative. This role requires a strong background in auto insurance and excellent communication skills.
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Auto Insurance Advisor
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Cebu City, Central Visayas, Philippines TechoMania Full timeAuto Insurance AccountRequirements:• Must have a valid Driver's License• Minimum one year experience in auto insurance• Willingness to work onsite in Cebu• Open to relocation opportunities
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