NOC Support Specialist

POSITION SUMMARYNOC Analyst will provide day-to-day network, application, infrastructure monitoring as well as support escalations. This includes front line support and coordinating with Senior NOC Analysts and other levels. This interaction can range from opening/closing tickets, escalating to management/admins via phone/email and sending notices to...

We're looking for a talented professional to join our engineering team in Cebu.This is a critical time for the semiconductor industry, and we need individuals who can evolve with technology. Our company values innovation, quality, and customer satisfaction above all else.Key Responsibilities:Review and ensure accuracy of NOC and S.O configurations.Create and...

Quality Assurance Analyst (QA) Job DescriptionThe Quality Assurance Analyst (QA) is responsible for assessing the performance quality of our NOC associates who interact with our existing and potential customers. The QA will monitor inbound and outbound calls, cases, dispatches, and email responses to evaluate associate demeanor, technical accuracy, customer...

Compliance Testing SpecialistThis role involves ensuring that our business processes are compliant with relevant regulations and industry standards.The Compliance Testing Specialist will play a key part in the Integrated Compliance Services team at MBPS, directly reporting to the Team Lead/Assistant Manager of Testing.Responsibilities include:Supporting and...

We are seeking dedicated individuals to provide technical support to customers via phone, email or chat. The role involves handling incoming customer inquiries in a timely and efficient manner.Key ResponsibilitiesProvide technical assistance to customers via multiple channels.Ensure all customer interactions are accurately documented for future...

Job Title: Operations SpecialistAbout the Role:We are seeking an experienced Operations Specialist to join our team. In this role, you will be responsible for ensuring the stability and reliability of our systems.The successful candidate will be accountable for monitoring and clearing message queues, generating security requests, and investigating unknown...

Senior Finance SpecialistThe position requires a high-level expert to provide support to U.S. Headquarters in finance and accounting activities, including monthly closing, forecasting, budgeting, journal entries, accounts reconciliation, invoice review, intercompany reconciliation, and financial analysis.Responsibilities:Support the Corporate Headquarters...

The CSS Dispatch Auditor supporting the NOC should be a creative individual with a proven track record of fixing challenging business problems. This individual must be detail-oriented, with an aptitude for analyzing data and processes. They should be able to collaborate effectively with business owners to investigate complex issues, understand current...

The CSS Dispatch Auditor supporting the NOC should be a creative individual with a proven track record of fix challenging business problems. This individual will need to be detail-oriented, with an acumen for analyzing data and process. He/she will need to be able to work in collaboration with business owners to drill deep into complex issues, get a clear...

Job Title: Office Support SpecialistThis role involves providing comprehensive support to our team, handling various administrative tasks and ensuring seamless operations.Key Responsibilities: