
Virtual Property Management Assistant
15 hours ago
We are seeking a skilled Property Management Assistant to join our team. As a key member of our property management team, you will be responsible for providing administrative and operational support in the day-to-day management of our rental portfolio.
Key Responsibilities:
- Respond to tenant and landlord inquiries via email and phone in a timely and professional manner.
- Coordinate virtual property tours, schedule inspections, and facilitate a smooth onboarding process for new tenants.
- Schedule repairs and maintenance with vendors, follow up on job status, and update relevant stakeholders.
- Prepare, issue, and manage lease agreements, renewals, and other property-related documentation.
- Upload and update property listings across various online portals, ensuring accuracy and visibility.
- Coordinate property access and scheduling for showings, routine inspections, and condition reports.
- Handle data entry, digital filing, and other general administrative tasks.
- Record and track rental payments, bond deposits, and tenant ledger updates.
- Maintain organized property files, lease agreements, and maintenance records.
- Support the property management team with ad hoc tasks and administrative projects as needed.
Required Skills and Qualifications:
- At least 9 months of experience in Australian or New Zealand property management.
- Experience using Cirrus8 property management software is mandatory.
- Experience in Rex software is an added advantage but not essential.
- Proficient in at least one of the following platforms: Property Me, Property Tree, AILO, Inspection Express, Kolmeo.
- Strong working knowledge of Microsoft Office (Teams, Excel, Word) and Google Workspace.
- Familiarity with Trello, Monday.com, or similar task/project management tools.
- Excellent communication skills, both written and verbal.
Benefits:
- A competitive salary range of $7,000 - $8,000 per month.
- A comprehensive benefits package including health insurance, retirement plans, and paid time off.
- An opportunity to work from home and enjoy a flexible work schedule.
- A supportive team environment and opportunities for career growth and development.
Others:
- This is a full-time position requiring a minimum of 40 hours of work per week.
- The ideal candidate will have a strong attention to detail, excellent organizational skills, and the ability to multitask effectively.
- A reliable internet connection and a fully functional home office are required.
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