Client Onboarding Manager

3 days ago


Manila, National Capital Region, Philippines 1-800Accountant Full time
Job Overview:

1-800Accountant is seeking a highly skilled Client Success Onboarding Specialist to join our Advisory Team. As a key member of our team, you will be responsible for ensuring a seamless onboarding experience for our clients.

Your primary focus will be on completing onboarding calls and activities for all 1800Accountant clients with Advisory services. You will work closely with cross-functional teams to ensure the successful onboarding of new clients.

To succeed in this role, you must have a deep understanding of SaaS products and client-facing service deliverables. A firm grasp of SMB accounting, payroll, and bookkeeping services is also desirable.

About the Role:
  • Complete onboarding calls and activities for all 1800Accountant clients with Advisory services.
  • Work cross-functionally to ensure successful onboarding of new clients.
  • Fully understand the platform, its functionality, and best practices.
Required Skills and Qualifications:
  • Proven success in onboarding new clients, tracking client performance, and client relationship management.
  • Deep understanding of SaaS products and client-facing service deliverables.
  • Firm understanding of SMB accounting, payroll, and bookkeeping services, a plus.
What We Offer:
  • $9-12 USD per hour
  • Paid weekly via Wise.

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