Client Onboarding Manager
3 days ago
1-800Accountant is seeking a highly skilled Client Success Onboarding Specialist to join our Advisory Team. As a key member of our team, you will be responsible for ensuring a seamless onboarding experience for our clients.
Your primary focus will be on completing onboarding calls and activities for all 1800Accountant clients with Advisory services. You will work closely with cross-functional teams to ensure the successful onboarding of new clients.
To succeed in this role, you must have a deep understanding of SaaS products and client-facing service deliverables. A firm grasp of SMB accounting, payroll, and bookkeeping services is also desirable.
About the Role:- Complete onboarding calls and activities for all 1800Accountant clients with Advisory services.
- Work cross-functionally to ensure successful onboarding of new clients.
- Fully understand the platform, its functionality, and best practices.
- Proven success in onboarding new clients, tracking client performance, and client relationship management.
- Deep understanding of SaaS products and client-facing service deliverables.
- Firm understanding of SMB accounting, payroll, and bookkeeping services, a plus.
- $9-12 USD per hour
- Paid weekly via Wise.
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