Technical Support Associate

14 hours ago


Lipa City, Calabarzon, Philippines beBeeCustomerSupport Full time $40,000 - $50,000
Technical Support Associate

We are seeking a highly skilled Technical Support Associate to provide exceptional customer service and technical assistance to our clients.

This is an exciting opportunity for someone who is passionate about delivering outstanding support experiences, building strong relationships with customers, and staying up-to-date with the latest technologies.

  • Main Responsibilities:
  • Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
  • Analyze and resolve technical issues promptly, ensuring minimal downtime for our clients.
  • Collaborate with internal teams to identify and implement process improvements.
Requirements:
  • Skills and Qualifications:
  • Excellent communication and problem-solving skills.
  • At least 6 months of experience in a technical support role.
  • Knowledge of CRM systems and Salesforce or Zendesk is a plus.
What We Offer:
  • A dynamic and inclusive work environment.
  • Ongoing training and development opportunities.
  • Competitive compensation package.
  • Bonus structure for referrals.
  • Paid intensive training and probation.
  • Work-life balance and flexible remote work options.
About Us:

We are a leading provider of outsourced customer support services, serving clients across various industries. Our team values innovation, collaboration, and excellence in everything we do.

If you're a motivated individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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