Technical Operations Assistant

7 days ago


Baguio City, Cordillera, Philippines Elite Virtual Employment Solutions ( EVES ) Full time
IT Support for Restaurant Operations

Elite Virtual Employment Solutions (EVES) is looking for a Helpdesk/Tech Assistant to join their team and provide IT support for a US-based restaurant chain. In this role, you will troubleshoot technical issues, manage IT systems, and enhance the company's use of Microsoft 365, SharePoint, Power Apps, and Power Automate.

About the Job

This is an exciting opportunity to work in a dynamic environment where you will be responsible for providing technical assistance to employees, managing user accounts, permissions, and access controls, maintaining and updating IT documentation and inventory, and assisting with onboarding new employees.

Main Tasks
  • Troubleshoot hardware, software, and network issues for restaurant employees.
  • Manage user accounts, permissions, and access controls to ensure efficient system use.
  • Update and maintain IT documentation and inventory to ensure accuracy and efficiency.
  • Assist with onboarding new employees, including device setup and account provisioning.
Requirements

To be successful in this role, you must have a bachelor's degree in Information Technology, Computer Science, or a related field. You should also have experience in IT support or helpdesk roles, strong troubleshooting skills for Windows-based environments, basic networking knowledge, hands-on experience with Microsoft 365, SharePoint, Power Apps, and Power Automate, excellent English communication skills, and the ability to work independently.



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