Customer Service Representative

3 days ago


Paranaque City, Calabarzon, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000

Job Title: Customer Service Representative

 

Job Description:

The ideal candidate for this role will have excellent communication skills and the ability to work in a fast-paced environment.

Responsibilities include providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely manner.

Additionally, the candidate will be responsible for maintaining accurate records, processing emails, and escalating serious complaints or issues.

They will also need to collaborate with colleagues and management to find solutions to customers' issues.

Qualifications include having preferably 1 year of experience in a voice customer service role, typing speed of 40 wpm, and proficiency in English and local languages.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • Proven problem-solving skills
  • Strong analytical and technical skills
  • Good command of written English and local language
  • Basic knowledge of office applications such as Word, Excel, and PowerPoint
  • Typing speed of 40 wpm
  • Willingness to work on shifting schedules and holidays

Benefits:

This is a full-time position that offers competitive pay and benefits.

The successful candidate will have opportunities for career growth and professional development.

Others:

We are an equal opportunity employer and welcome applicants from diverse backgrounds.

If you are a motivated and customer-focused individual who is looking for a challenging role, please submit your application.



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