Customer Technical Solutions Specialist
4 days ago
We are seeking a highly skilled Customer Technical Solutions Specialist to join our support team. As a Customer Technical Solutions Specialist, you will be responsible for providing technical support and guidance to our customers on our integration products.
You will work closely with our integration product/engineering team, technical support team, international counterparts (US), and sales and customer support teams to ensure seamless communication and resolution of technical issues.
Your responsibilities will include troubleshooting technical issues, escalating complex cases to Level 2 or 3 support when necessary, and maintaining accurate incident records and interactions using Zendesk, Jira, or other support tools as required.
The ideal candidate will possess a strong understanding of APIs, routing, and reporting, as well as experience working with CRM and Marketing Automation platforms like Zoho, Dynamics, Hubspot, and Salesforce, ERP platforms like Netsuite, and Ecommerce platforms such as BigCommerce and Shopify.
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Technical Solutions Specialist
1 week ago
Manila, National Capital Region, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full timeJob Title: Technical Solutions SpecialistAbout IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC.IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. is a leading healthcare technology company that provides innovative solutions to the pharmaceutical and biotechnology industries.Job DescriptionWe are seeking a highly skilled Technical Solutions Specialist to...
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Technical Solutions Engineer
6 days ago
Manila, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time**About Intelligent Technical Solutions (ITS):**We are a leading provider of innovative IT solutions, committed to delivering exceptional results for our clients. Our team of experts works collaboratively to design, implement, and manage cutting-edge technology solutions that drive business success.Why Join ITS?Opportunity to work with a talented team of...
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Technical Support Specialist
7 days ago
Manila, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full timeCompany OverviewIntelligent Technical Solutions (ITS) is a dynamic and growing company that provides remote IT support services to its clients. As an ITS team member, you will be part of a collaborative and supportive environment that values excellent customer service skills and a detail-oriented mindset.
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Technical IT Solutions Specialist
1 week ago
Manila, National Capital Region, Philippines Goodyear Regional Business Services, Inc. Full timeOverviewWe are seeking a highly skilled Technical IT Solutions Specialist to join our team at Goodyear Regional Business Services, Inc.This role will play a crucial part in the delivery of our company's technology vision by providing exceptional technical leadership and expertise in the administration and integration of our IT services.Main...
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Technical Solutions Specialist
1 day ago
Manila, National Capital Region, Philippines Acceligent Solution, Inc. Full timeJob Description for Technical Solutions SpecialistProvide technical assistance to customers and internal teams via phone, email, and chat.Troubleshoot and diagnose hardware and software issues, ensuring timely resolutions.The Technical Solutions Specialist's Roles and Responsibilities:Key Performance Indicators:First-call resolution rateCustomer satisfaction...
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Technical Solutions Specialist
10 hours ago
Manila, National Capital Region, Philippines Mancel Energy Solutions Inc. Full timeAbout the RoleThis is a full-time on-site position as an Engineering Support and Integration Lead located at our site. The successful candidate will be responsible for providing technical support, presales activities, sales support, integrating solutions, and ensuring security measures are in place.ResponsibilitiesProviding technical assistance to customers...
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Technical Solutions Specialist
1 week ago
Manila, National Capital Region, Philippines Zoho APAC Full timeWe are looking for a highly motivated Technical Solutions Specialist to join our team. As a key member, you will be responsible for working with customers and partners to understand their requirements and recommend the right ManageEngine product. Your expertise will be crucial in conducting product demonstrations, solving technical queries, and working with...
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Technical Solutions Specialist
3 days ago
Manila, National Capital Region, Philippines Navitas Energy Services Inc. Full timeJob Overview:We are seeking a highly skilled Technical Solutions Specialist to drive technical sales and business development efforts at Navitas Energy Services Inc.
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Technical Solutions Specialist
16 hours ago
Manila, National Capital Region, Philippines JWay Group Full timeJWay Group is seeking a Technical Solutions Specialist to join our team. As a key member of our organization, you will be responsible for designing, developing, and maintaining Salesforce solutions that meet the needs of our customers.The ideal candidate will have hands-on experience with Apex, Visualforce, Lightning, and workflow automation, as well as...
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Technical Solution Architect
1 day ago
Manila, National Capital Region, Philippines Turnitin Full timeTechnical Solution Specialist">Join our team as an Implementation Consultant and play a key role in delivering technical implementation support to new and existing customers. You will work closely with internal stakeholders to ensure smooth and seamless technical implementation, while ensuring client expectations are known, realistic and delivered on.">Key...
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Customer Engagement Solutions Specialist
1 day ago
Manila, National Capital Region, Philippines Five9 Philippines Inc. Full timeCustomer Engagement Solutions SpecialistFive9 Philippines Inc. is looking for a Customer Engagement Solutions Specialist to join our team.In this role, you will collaborate with our customers to understand their needs and preferences, and then design and implement customized solutions to meet those requirements.You will work closely with cross-functional...
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Customer Service Representative
1 day ago
Manila, National Capital Region, Philippines Prime@Technology Specialist Inc. Full timeAbout the RoleWe are seeking a skilled Helpdesk Specialist to join our team at Prime@Technology Specialist Inc. As a Helpdesk Specialist, you will be responsible for providing exceptional customer service to our clients.Duties and ResponsibilitiesAnswer Customer Inquiries: Respond to customer calls, emails, and chats to resolve technical issues and provide...
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Level 2 Technical Specialist
1 day ago
Manila, National Capital Region, Philippines KMC Solutions Full timeJob OverviewWe are looking for a Level 2 Technical Specialist to provide advanced technical support to our customers. This individual will be responsible for resolving complex technical issues and providing effective solutions.The ideal candidate will have excellent technical troubleshooting skills, strong verbal communication skills, and the ability to work...
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Technical Onboarding Specialist
1 week ago
Manila, National Capital Region, Philippines KMC Solutions Full timeAbout the RoleThis Technical Onboarding Specialist position at KMC Solutions requires a highly organized and detail-oriented individual with a strong background in customer-facing roles for technology companies.Key responsibilities include:Working closely with clients to identify, correct, and advise on how to align business objectives within the SOCi...
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Technical Support Specialist
1 week ago
Manila, National Capital Region, Philippines KMC Solutions Full timeSOCi is a leading enterprise SaaS marketing platform that solves complicated marketing and workflow problems for national and global multi-location brands. As a DATA MIGRATION SPECIALIST at KMC Solutions, you will play a crucial role in helping us deliver innovative solutions to our customers.Your responsibilities will include:Designing and implementing data...
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Technical Solutions Specialist
1 day ago
Manila, National Capital Region, Philippines GRB Enterprises Full timeAs a Technical Solutions Specialist at GRB Enterprises Inc., you will play a crucial role in promoting our high-quality products to manufacturing and commercial businesses throughout the Philippines.About UsOur company has been serving the needs of our clients for over three decades, earning a reputation for our high ethical standards and reliability.We take...
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Advanced Technical Solutions Expert
3 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timeAbout KMC SolutionsKMC Solutions is seeking a highly skilled and proactive L2 Support Engineer to join our global technical support team. As a key member of our team, you will work closely with our Level 1 and Level 3 support teams across the globe.Job Overview:Deliver advanced technical support services to customers worldwide.Collaborate with...
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Technical Solutions Specialist
1 week ago
Manila, National Capital Region, Philippines MicroSourcing Full timeAt MicroSourcing, we're looking for a skilled Technical Solutions Specialist to join our team. In this role, you'll be responsible for designing, scoping, and quoting Audio Visual solutions that meet our clients' needs.The ideal candidate will have proven experience in the AV industry, including installation, design, and project management. You should also...
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Technical Support Specialist
1 week ago
Manila, National Capital Region, Philippines iScale Solutions, Inc. Full timeJob DescriptioniScale Solutions, Inc. is seeking a highly skilled Technical Support Specialist to join our team.The successful candidate will be responsible for providing technical support on email authentication protocols, DMARC, SPF, DKIM, BIMI, MTA-STS, and TLS-RPT. They will also act as the first point of contact for customers.The role involves:Providing...
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Technical Solutions Specialist
1 day ago
Manila, National Capital Region, Philippines Acceligent Solution, Inc. Full timeJob DescriptionWe are seeking a skilled Technical Engineer to join our team at Acceligent Solution, Inc. as part of our Infrastructure Support Team.This role involves providing exceptional technical assistance to our customers and resolving complex issues related to our products and services. Your goal will be to ensure customer satisfaction and maintain...