Project Manager
2 days ago
Job Description:
As a Project Manager, you will lead the implementation of complex, large-scale global projects. You will oversee diverse functional project teams in Learning & Development and effectively facilitate meetings to develop detail-oriented project plans and deliverables.
You will work on managing direct report teams in the call center and/or business process outsourcing industry with familiarity with call center financials. You will also be responsible for leading and managing client-facing senior and executive level management communications and formal presentation delivery.
Key Responsibilities:
- Manage complex, large-scale global projects
- Lead diverse functional project teams in Learning & Development
- Facilitate meetings to develop project plans and deliverables
- Manage direct report teams in the call center and/or business process outsourcing industry
- Communicate with clients at senior and executive levels
Requirements:
- Bachelor's degree or equivalent relevant experience
- Project Management Certification: Project Management Professionals (PMP)
- Experience with project management software, spreadsheet applications, and flowcharting tools
Benefits:
- Career development opportunities
- An inclusive culture and community-minded organization
- A global team of curious lifelong learners
About Us:
We are a customer experience company that helps brands build engaged, pleased, profitable customer experiences. We have a global team of experts who strive to deliver exceptional service and technology solutions.
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