Business Growth Specialist

1 day ago


San Juan, National Capital Region, Philippines beBeeCustomerSuccess Full time ₱90,000 - ₱150,000
Business Growth Professional

We are seeking a highly skilled Business Growth Professional to join our team. The ideal candidate will have experience in customer account success management, sales, and business development.

The successful applicant will focus on driving business growth through customer retention, upselling, and cross-selling. They will work closely with customers to understand their needs and develop strategic plans to meet those needs.

  • Cultivate strong relationships with customers to identify opportunities for growth and improvement
  • Develop and implement tailored sales strategies to drive revenue growth and customer satisfaction
  • Leverage industry knowledge and expertise to stay ahead of customer technology initiatives and position the company for future success
  • Collaborate with internal teams to ensure seamless communication and execution of customer-centric initiatives

The Business Growth Professional will be responsible for managing a portfolio of high-value customer accounts, developing and implementing sales strategies to drive revenue growth, and identifying opportunities for process improvements.

This is a fantastic opportunity for a motivated and results-driven individual to join our team and contribute to our success.

The ideal candidate will have:

  • A degree in business or a related field, or equivalent experience
  • Proven track record of success in sales, business development, and customer account management
  • Strong industry knowledge and expertise, particularly in cloud communications and software development
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders
  • Ability to work independently and as part of a team, with a high level of motivation and drive

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about business growth and customer success, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Cultivate a broad understanding of our products, technology, software, and game-changing support methodology
  • Leverage powerful proprietary software tools for maintaining regular communication with a defined list of customers, keeping ahead of their technology initiatives, and positioning us to grow our partnership with our primarily mid-market and enterprise customer base
  • Gain the trust of your assigned customers, be a trusted point of contact for questions and action items, and act quickly and communicate effectively when a customer has a positive experience with us across their life cycle
  • Implement strategic initiatives created in cooperation with leadership that will identify opportunities for product cross-selling and work with the various additional resources through a sales cycle and to ultimately winning additional business
  • Manage the proprietary software tools including CRM, quote tool, sales play automation tool, and KPI dashboards to ensure metrics are achieved

What You'll Need For Success:

  • 4-year college degree, or experience commensurate with a degree
  • Quantifiable track record of success in enterprise customer account success management over a customer life-cycle of deployment, installation, upsell, and retention/renewal
  • 3-5+ year's experience selling Cloud Communications (UCaaS, CCaaS, SIP, Teams), SD-WAN, Security, Network and Internet Service, Managed Services and Software
  • Effectiveness and comfort with interaction of a customer's leadership team including customer presentations, demonstrations, leading customer QBRs/MBRs, and driving webinar sessions for customer training and sales conversations
  • Strong Excel, MS Office, and general computer software skills
  • Positive, likeable, calm, and persuasive personality with negotiation skills
  • Self-motivated drive with zero outgoing call reluctance
  • Ability to meet deadlines and maintain composure under pressure
  • Charismatic personality that can quickly gain the trust of our customers and partners
  • Proven ability to learn new skills, software tools, and tasks quickly
  • Proven ability to perform while exceeding sales and customer retention goals

Why You'll Love Life at Our Company:

  • Room to grow at a high-growth company
  • An environment that celebrates ideas and innovation
  • Your work will have a tangible impact
  • Flexible time off
  • Fun events at cool locations
  • Employee referral bonuses to encourage the addition of great new people to the team

Additional details:

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Software Development



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