Dedicated Administrative Professional Wanted
7 days ago
We are seeking a detail-oriented and organized Administrative Support Specialist to join our logistics and fleet team. This role requires a professional who is skilled in customer service, CRM management, and lead follow-up.
Responsibilities:- Customer Service: Handle inbound and outbound calls with professionalism, addressing client inquiries and providing support.
- CRM Management (HubSpot): Manage leads in HubSpot by updating statuses, tagging appropriately, and sending email campaigns or follow-ups based on client stage.
- Email Follow-Ups: Draft and send timely, professional email responses to clients and leads.
- Lead Coordination: Track and nurture leads through the pipeline, ensuring no opportunities are missed.
- Research: Conduct research on vehicles, fleets, and industry-related information to support client needs and business operations.
- Reporting: Maintain accurate records and provide updates on lead activity, customer interactions, and pipeline progress.
- Experience in customer service, sales coordination, or CRM management.
- Strong knowledge or familiarity with HubSpot CRM.
- Excellent communication skills with a customer-first attitude.
- Strong organizational and multitasking skills.
- Ability to research, analyze, and present information clearly.
- Highly detail-oriented with strong follow-up skills.
This is a full-time role.
Details:- Seniority level: Associate
- Employment type: Full-time
- Job function: Administrative
- Industries: Transportation, Logistics, Supply Chain and Storage
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