Call Center Specialist

We are seeking a highly skilled Customer Service Representative to join our team at WeAnswer BPO.This role involves working in a fast-paced call center environment, handling customer inquiries, and resolving service-related issues.ResponsibilitiesRespond to customer inquiries via phone, email, or chat.Resolve customer complaints and escalate issues when...

We are seeking a Call Center Supervisor Leader to lead, motivate, and manage the dispatch and cold calling teams. This role involves monitoring KPIs, developing strategies to improve performance, and providing feedback and coaching to enhance team members' skills and productivity. The successful candidate will be responsible for conducting team meetings and...

ShareJob DescriptionEmployee Recognition and RewardsPerformance Bonus, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, IncentivesGovernment Mandated BenefitsInsurance Health & WellnessHMOProfessional DevelopmentMaternity & Paternity LeaveDescriptionThe Tier 2 Call Taker plays a critical role in managing escalated customer...

Job OverviewWeANSWER Call Center Services is seeking a highly motivated and skilled IT Technical Support Specialist to join our team. As an IT Technical Support Specialist, you will be responsible for providing technical assistance and troubleshooting for our BPO operations.

We are seeking a Contact Center Professional to join our team at WeAnswer BPO.This role involves working in a dynamic contact center environment, handling customer inquiries, and resolving service-related issues.ResponsibilitiesRespond to customer inquiries via phone, email, or chat.Resolve customer complaints and escalate issues when necessary.Collaborate...

About the RoleNeksjob Philippines is seeking a highly skilled Call Center Support Specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients through various communication channels.Your primary objective will be to ensure that customers receive timely and effective...

ShareJob DescriptionDescriptionA call center agent is a customer service professional responsible for handling inbound and outbound calls to assist customers with inquiries, issues, or services. They work in various industries such as telecommunications, retail, healthcare, and finance. The main role of a call center agent is to provide high-quality service,...

Call Center Agent (with experience) Duties/Responsibilities:Answering incoming calls from customers, listening attentively to their concerns or questions, providing accurate and helpful information, and resolving customer issues or complaints. What are we looking for?At least High School Grad (old curriculum) / SHS Grad (new curriculum)With at least 7 months...

HR Specialist/AssistantWEANSWER CALL CENTER SERVICES₱15-20K [Monthly] On-site - Davao del Sur 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionSupport HR functions including recruitment, onboarding, and employee relations.Maintain employee records and ensure compliance with labor laws.Assist in the development of HR policies and procedures.Provide...

BAYAD CENTER is a dynamic and fast-paced organization that values innovation and excellence. We are seeking a highly skilled and experienced Customer Engagement Executive to join our team.Job DescriptionThe successful candidate will be responsible for making outbound calls to prospective and existing customers to promote products or services and close sales....

About the RoleWe are looking for a highly motivated Call Center Expert to handle customer inquiries and complaints. This individual will be responsible for providing top-notch support to our clients and ensuring their satisfaction.Key TasksManage incoming calls and respond to customer queriesAnalyze customer concerns and offer effective solutionsMaintain...

Job Description:We are seeking a highly skilled and motivated IT Support Specialist to join our team at WEANSWER CALL CENTER SERVICES. This is an exciting opportunity for someone who wants to make a difference in the IT infrastructure of a dynamic BPO environment.The ideal candidate will be responsible for providing technical assistance and troubleshooting...

We are seeking a highly skilled and experienced Call Center Performance Manager to join our team at Cobden & Carter International.About the RoleThe Call Center Performance Manager will be responsible for analyzing and interpreting data to inform strategic decisions, identifying areas for improvement, and developing targeted solutions to address performance...

Job Overview:We are seeking a skilled IT Support Specialist to join our team at WEANSWER CALL CENTER SERVICES. As a key member of our IT department, you will play a critical role in ensuring the smooth operation of our IT infrastructure and providing technical support to employees.The ideal candidate will have excellent communication and problem-solving...

We are seeking a skilled Call Center Support Agent to join our team at Six Eleven Global Services and Solutions. As an Entry-Level Call Center Professional, you will play a vital role in supporting our customer service operations, providing accurate information and resolving customer inquiries promptly.Key Responsibilities:Deliver Exceptional Customer...

About the Job:We are looking for a highly motivated and organized individual to fill the position of Technical Operations Support at WEANSWER CALL CENTER SERVICES. As a key member of our IT team, you will play a critical role in ensuring the smooth operation of our IT infrastructure.Responsibilities include providing technical assistance and troubleshooting...

We are looking for a Customer Service Experience Manager to oversee the daily operations of our dispatch team and cold calling department. This role involves managing teams, tracking performance, hiring, training, and implementing operational improvements. The successful candidate will be responsible for monitoring KPIs such as call volumes, response times,...

We are seeking a highly skilled Logistics Operations Manager to oversee the daily operations of our dispatch team and cold calling department. This role involves managing teams, tracking performance, hiring, training, and implementing operational improvements. The successful candidate will be responsible for monitoring KPIs such as call volumes, response...

Job SummaryWe are looking for an experienced and results-driven Associate Director of Operations to oversee the management of diverse customer service initiatives across multiple sectors. The ideal candidate will have a proven track record of success in scaling and optimizing call center operations.

Job DescriptionA call center agent is responsible for handling inbound or outbound customer calls, providing assistance, resolving issues, and ensuring a high level of customer satisfaction. Their duties typically include:Customer Support: Responding to customer inquiries, complaints, or issues related to products or services, offering solutions and...