Career Opportunities for Top Performers
4 days ago
Caldwell is a leading company in the industry, committed to providing exceptional services and opportunities for growth.
Job OverviewWe are seeking highly skilled and dedicated individuals to join our team as regular employees. This role offers a competitive salary and an industry-leading benefits package that includes:
Benefits Highlights- Competitive Salary
- Rapid career growth opportunities for top performers
- HMO with 2 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid shift/Night shift)
- Pioneer, Non-voice, and Easy Accounts Available
- Free Coffee and Biscuits in the office
- Retirement/Life Insurance for Qualified Staff
- Incentives and Signing Bonuses & other Premium Benefits
The ideal candidate will possess excellent phone etiquette and verbal, written, and interpersonal skills, as well as the ability to multi-task, organize, and prioritize work. Key responsibilities include:
- Following standard operations and procedures
- Recognizing and escalating priority problems in accordance with Client standards
- Ensuring one call resolution prioritizing customer satisfaction
- Performing basic troubleshooting when necessary
To be considered for this role, applicants must have:
- BPO experience
- At least High School Graduate (Old curriculum) / ALS Graduate
- Excellent phone etiquette and communication skills
- Ability to multi-task, organize, and prioritize work
Caldwell offers a supportive and dynamic work environment that values employee growth and development. If you're looking for a challenging and rewarding role, we encourage you to apply.
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