Product Support Specialist

13 hours ago

Makati City, National Capital Region, Philippines beBeeClientSupport Full time ₱600,000 - ₱1,200,000
Job Description

As a key liaison between clients and our organization, you will play a pivotal role in delivering exceptional customer support. Your primary responsibility will be to provide timely assistance to clients, addressing their queries and concerns related to our product and data sets. This involves communicating with internal teams, including content, account management, and sales.

The focus of this role is on delivering high-quality product support and serving as the client's advocate to understand their needs and relay feedback to our company. You will directly impact the client's perception of our quality through the level of support provided, fostering a positive relationship that drives business growth.

This opportunity allows you to interact with clients, gain insight into their needs, and contribute to platform development. As a product expert, you may explore opportunities in product management, content, account management, or sales through day-to-day client interactions.

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