Product Specialist

3 weeks ago


Makati City, National Capital Region, Philippines Smart Communications, Inc. Full time
Overview

As a Product Specialist, you will be responsible for conducting market research, collaborating with brand teams, designing user-centric products, and championing usability and customer experience.

Responsibilities
  • Conduct market research to understand customer personas, needs, and trends
  • Collaborate with brand teams to define product roadmaps and business cases
  • Design user-centric products, workflows, and interfaces
  • Champion usability and customer experience through iterative prototyping and feedback
Qualifications
  • Graduate of any four-year course
  • Minimum 2 years of professional experience in executive, managerial, or administrative roles
  • Or 4 years of experience in project management, product design, or business analysis
  • Strategic thinker, innovative, detail-oriented, and techno-savvy
  • Excellent communication and presentation skills
Required Skills
  • Customer Insight
  • Business Analysis
  • Product Management
  • Design Thinking
  • Decision Making
  • Strong analytical and persuasive communication skills
  • Understanding of Telco & IT concepts is a plus
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Product Management, Design, and Customer Service
Industries
  • Retail, Consumer Services, and Financial Services
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