Senior Channel Marketing Professional

Unlock New Opportunities

This is a unique chance to start a new career in channel marketing. As a Channel Marketing Manager, you will play a vital role in our team at RingCentral, a leading provider of business cloud communications and contact center solutions.

We invest heavily in our AI-enabled technology to meet the needs of our customers. Our proprietary AI solution, RingSense, is designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on open platform principles.

This is where your skills come in. We are currently seeking a bi-lingual channel marketing manager who will work closely with LATAM Global Service Provider (GSP) partners and be responsible for the go-to-market execution of co-branded partner products.

This individual will drive the delivery of our go-to-market strategy, messaging, content, activities, and marketing campaigns for the LATAM region. This role is visible and cross-functional, requiring regular communication with product management, sales, and both internal and external staff members and partners across both organizations.

• Demand Generation - Developing and executing marketing activities in support of sales and partner objectives to grow sales pipeline and drive new revenues, including account-based marketing, events, promotions, and digital marketing.
• Sales Enablement - Creating sales tools and training materials to empower sales teams to effectively articulate product value and overcome objections.
• Relationship Management - Building strong working relationships with LATAM service providers and partner teams. Distributing marketing communications to appropriate internal and external teams, elevating collective knowledge of channel programs and operations.
• Product Release and Launches - Leading the development and execution of comprehensive GTM plans for new product launches, features, and updates.
• Customer Marketing - Working with the partner to develop customer case studies and testimonials for awareness, developing sales pitches, and gathering customer feedback for product development.
• Compete Analysis - Delivering competitive analysis on regional UC and CC markets, creating resources, and identifying opportunities to optimize marketing activities.
• Ensure Marketing ROI - Establishing and monitoring key performance indicators (KPIs) for marketing programs, driving data-driven decisions, and maximizing ROI.

Desired Qualifications and Experience:

• 4-8 years of experience in Channel Marketing required, with experience managing National Partners preferred.
• Bi-lingual (English/Spanish) at a business level.
• Education: Bachelor's Degree in Marketing, Communications, or other related degree.
• Able to develop and implement customer-specific marketing programs independently.
• Demonstrated project management skills.
• Self-motivated, able to problem solve and provide great work with limited supervision.
• Excellent interpersonal and communication skills.
• Excellent time management, decision-making, prioritization, and organization skills.
• Must be able to work well with others as part of a team.
• Campaign management experience.
• Ability to travel approximately 25%.
• Provide on-site event support, including assisting with the lifting and movement of items up to 15 lbs.
• Experience within the technology industry (preference for UCaaS, CCaS, or SaaS company).
• Experience working in a fast-paced environment.

About the Role:

RingCentral's Marketing team uses data, strategy, and creativity to share our story with the world—and this is a once-in-a-career chance to help plan, coordinate, implement, and oversee it. As part of the global leader in the Unified Communications space, you'll be supported with the resources to produce work that not only moves the needle, but moves markets.

Benefits:

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably, and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.