Customer Service Ambassador

2 days ago

General Santos, Soccsksargen, Philippines beBeeCustomerSupport Full time ₱8,000 - ₱11,350
Job Description

We are seeking a highly skilled Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels such as phone, email, and chat.

Your primary objective will be to resolve customer queries and issues in a timely and efficient manner, ensuring that our customers receive the highest level of satisfaction.

You will work closely with cross-functional teams to address customer concerns and provide solutions that meet their needs.

In this role, you will have the opportunity to develop your skills and expertise in customer support, sales, and relationship building.

Key responsibilities include:

  • Providing excellent customer service through phone, email, and chat
  • Resolving customer complaints and issues in a professional and timely manner
  • Working closely with cross-functional teams to address customer concerns
  • Developing and maintaining strong relationships with customers
  • Meeting or exceeding customer satisfaction targets

Requirements:

  • Qualifications:
    • Bachelor's degree in any field
    • Minimum 1 year of experience in customer support or sales
  • Skills:
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment
    • Strong problem-solving and analytical skills
    • Proficiency in Microsoft Office and CRM software

Benefits:

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

As a valued member of our team, you will have access to ongoing training and development programs to enhance your skills and knowledge.

We are committed to creating a positive and inclusive work environment where you can thrive and reach your full potential.

Other:

This is an exciting opportunity to join a dynamic and growing company that values innovation, collaboration, and customer satisfaction.

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.

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