Process Excellence Strategist

1 month ago


Mandaluyong City, National Capital Region, Philippines Neksjob Full time

We are seeking a Process Excellence Strategist to join Neksjob. This role is ideal for individuals who want to make a meaningful impact in the business world.

Job Description

In this position, you will be responsible for facilitating process improvement and assisting business owners in enhancing existing process performance through analysis, expertise, and employee input in a project environment. You will also build and deliver Operational/Delivery Excellence training and coach on business excellence principles.

Some of your key responsibilities will include:

  • Assisting organizations in creating, monitoring, measuring, and analyzing standardized processes
  • Supporting the development and implementation of formal management reviews of Key Performance/Operating results, and training and coaching all functional areas on measurement principles
  • Providing support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings
  • Facilitating and/or participating in cross-functional Process Improvement Initiatives and root cause analysis
  • Implementing strategic quality direction into operational guidelines and practices, and supporting ongoing expansion of the quality culture across the organization

You will also be responsible for communicating salient quality issues and business opportunities to key management stakeholders.

Requirements

To be successful in this role, you will need to have:

  • A Bachelor's Degree or equivalent experience
  • A minimum of 3 years of relevant experience in Business Excellence/Business Transformation/Operational Excellence/Continuous Improvement/Process Improvement under Finance and Accounting
  • Experience in BPO industry
  • Six Sigma Green Belt Certified or Trained

Prior experience in dealing and leading internal projects is desirable.

What We Offer

Neksjob offers a competitive salary of $90,000 - $110,000 per year, depending on experience. In addition to a competitive salary, we offer a range of benefits including health insurance, retirement plan, and paid time off.

This is a unique opportunity to join a dynamic team and make a meaningful impact in the business world.



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