Friendly Customer Service Ambassador

2 days ago


Caloocan City, National Capital Region, Philippines beBeeCustomerService Full time ₱70,000 - ₱111,000

Job Overview:

We are seeking a customer service representative to provide exceptional support to our clients. This is an exciting opportunity for individuals who enjoy interacting with people and providing solutions to problems.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries via phone, email, or chat.
  • Resolve customer complaints in a professional and courteous manner.
  • Maintain accurate records of customer interactions.
  • Meet performance goals related to quality, efficiency, and customer satisfaction.
  • Participate in training and coaching to improve service delivery.

Required Skills and Qualifications:

  • High school diploma or equivalent required.
  • 1+ years of customer service experience, preferably in a contact center.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Familiarity with CRM systems and call center tools.
  • Fluent in English and Spanish.
  • Must be authorized to work in the country where the job is based.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for growth and advancement.
  • A supportive and collaborative work environment.
  • Recognition and rewards for outstanding performance.

Work Environment:

This is a full-time position that operates in a professional office environment. The employee will be regularly required to sit/stand for long periods while using a computer and telephone headset.



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