
IT Technical Expert
1 week ago
We are seeking a highly skilled IT professional to join our global support team as an IT Support Specialist. This role is focused on providing first-level technical assistance to employees worldwide.
The ideal candidate will possess 1-2+ years of experience in an IT helpdesk or technical support position, with basic troubleshooting expertise in macOS and Windows operating systems.
You will be responsible for:
- Providing initial troubleshooting for hardware, software, and network issues for Mac and Windows users.
- Assisting users with basic issues related to Google Workspace, Active Directory, Okta, GTM Applications, and other company standard applications.
- Supporting users with basic conferencing setups, primarily Zoom and Google Meet.
Key Responsibilities:
- Act as the primary point of contact for employees seeking technical assistance via ticketing system, email, & chat.
- Log all support requests and incidents accurately in the ticketing system (Jira).
- Escalate unresolved issues to the appropriate L2 or L3 specialized IT teams.
- Assist in creating and maintaining basic user-facing knowledge base articles for common issues.
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Technical Services Expert
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Pagadian, Zamboanga Peninsula, Philippines beBeeSupport Full time ₱3,600,000 - ₱5,832,000About the RoleAt Sinch, we're seeking a Technical Support Specialist to join our growing team. This role is ideal for individuals who enjoy solving complex technical issues and providing exceptional customer support.In this position, you'll serve as the bridge between customers, support teams, and developers. You'll be responsible for investigating problems,...
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Advanced Technical Support Specialist
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Technical Support Expert
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Pagadian, Zamboanga Peninsula, Philippines beBeeSupport Full time ₱600,000 - ₱800,000IT Service Support SpecialistWe are seeking an IT Service Support Specialist to fill a key role in our organization. This position will provide technical support to customers, troubleshoot and resolve technical issues, and maintain effective communication with end-users.
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Technical Support Expert
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeTechnical Full time ₱5,500,000 - ₱7,500,000Jobgether's innovative approach to job matching provides a unique opportunity for professionals.This position involves delivering exceptional technical and functional support to clients across various sectors, including Neobanks and MFIs. Working alongside an experienced team of Support Specialists, you will assist clients with product configurations,...
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Technical Support Specialist
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Pagadian, Zamboanga Peninsula, Philippines beBeeZendesk Full time ₱350,000 - ₱500,000Job OverviewWe are seeking a highly skilled technical expert to refine and maintain our Zendesk instance. The ideal candidate will play a key role in improving support processes, enhancing user and agent experience, and ensuring efficient platform operation.This role involves closely collaborating with internal teams to assess current workflows, identify...
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Technical Operations Specialist
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Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerSupport Full time ₱2,500 - ₱3,500About the RoleOur team is seeking a dedicated and skilled Technical Support Specialist to join our growing organization. In this role, you will be responsible for providing expert support on our products, troubleshooting technical challenges via live chat and tickets, and contributing to different teams or projects that enhance the customer experience.This...
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Technical Delivery Expert
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Network and Security Solutions Expert
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeNetwork Full time ₱6,000,000 - ₱8,000,000Job Description:">We are seeking a skilled technical professional to fill the role of Network and Security Solutions Expert.">This individual will provide expert-level support to both sales teams and customers, utilizing their in-depth knowledge of network and security solutions.">The ideal candidate will possess a strong understanding of technical concepts,...