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IT Operations Specialist

1 week ago

LapuLapu City, Central Visayas, Philippines Archangel Technologies, Inc. Full time

About the Opportunity

As a Technical Services Lead at Archangel Technologies, Inc., you will have the opportunity to work with a talented team that is passionate about delivering exceptional IT services. This role involves performing a variety of complex IT support duties to ensure smooth delivery of technology services. You will be responsible for:

  • Client and System Management: Organizing computer users, modifying configurations, installing, testing, and configuring new workstations and equipment as per client requests.
  • Maintaining an inventory of all equipment, software, and licenses.
  • Monitoring/Reporting/Maintenance: Daily monitoring of office network conditions, implementing security measures for IT systems, and designing moderately complex reports.
  • Training and Implementation: Leading the training of Technical Associates on tasks and assigned clients, implementing ATI Products and Services in coordination with the TechOps Supervisor.
  • Client Duties: Performing basic computer troubleshooting, troubleshooting system and network problems, providing helpdesk support, and resolving problems to end-user satisfaction.

Our Company Culture

We value innovation, collaboration, and customer satisfaction. If you are passionate about delivering exceptional IT services and have a strong desire to grow your career, we encourage you to apply for this exciting opportunity. We offer a range of benefits, including:

  • A comprehensive health benefit package for employees and qualified dependents.
  • Domestic and international business travel opportunities with expenses paid by the company.
  • A dynamic environment with opportunities for promotions and career growth.
  • A competitive salary range of 22,000 - 24,000.