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Network Operations Specialist

1 week ago

LapuLapu City, Central Visayas, Philippines Dynata Full time
Job Description

We are seeking a highly skilled and experienced NOC Analyst to join our team at Dynata.

The successful candidate will be responsible for providing day-to-day network, application, and infrastructure monitoring as well as support escalations.

This includes front line support and coordinating with Senior NOC Analysts and other levels. The interaction can range from opening/closing tickets, escalating to management/admins via phone/email and sending notices to business on issue status.

The ideal candidate will act as a liaison between vendors, internal staff, and IT Org. They will work with the IT Org on projects when required and take part in a 24x7x365 rotation.