Restaurant System Quality Assurance Manager
5 days ago
The Industrial Engineer for Restaurant System Quality Management is responsible for analyzing and improving restaurant operations to achieve efficiency and quality goals. This includes identifying areas for process improvement, streamlining operations, and implementing quality control measures to ensure food safety and cleanliness. Additionally, this role involves designing and implementing systems for tracking restaurant performance, introducing technology solutions, and training staff on new systems and processes.
The successful candidate will have a strong background in quality management, process optimization, or operations management in the restaurant or hospitality industry and be proficient in data analysis software, restaurant management systems (POS), and inventory management tools. They must also have excellent communication and problem-solving skills to collaborate with staff and management effectively.
Key Skills and Qualifications
- Bachelor's degree in Industrial Engineering
- Previous experience in quality management, process optimization, or operations management in the restaurant or hospitality industry
- Proficient in data analysis software, restaurant management systems (POS), and inventory management tools
- Certifications in Lean Six Sigma (Green Belt, Black Belt) or Quality Management are desirable
Working Conditions
- Location: Head Office based and Store based
- Schedule: Full-time, Monday to Saturday, 10am-7pm
- Team Collaboration: Works closely with restaurant managers, staff, and external vendors to implement quality and efficiency improvements
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