Support Professional

2 weeks ago

Imus, Calabarzon, Philippines beBeeCustomer Full time ₱250,000 - ₱300,000
Job Opportunity

We are seeking a highly skilled and motivated professional to join our team as a Customer Support Specialist. This is a unique opportunity to be part of a dynamic and growing organization, providing top-notch customer service and support.


Responsibilities
  • Act as the first point of contact for customer inquiries via phone, email, and online platforms.
  • Provide product information, quotations, and order status updates.
  • Assist customers with technical queries, escalating complex issues where necessary.
  • Coordinate with production, logistics, and sales teams to ensure customer requirements are met.
  • Manage customer complaints in a professional and timely manner, ensuring resolution and satisfaction.

Required Qualifications
  • Minimum 2 years of previous experience in customer support, order processing, or data entry (preferably in manufacturing, building materials, or glass industry).
  • Strong communication skills with a professional phone and email manner.
  • High attention to detail with excellent data entry accuracy.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with ERP/CRM systems is highly desirable.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.

Benefits
  • Competitive salary.
  • Career growth and development opportunities.
  • Work closely with a team of industry leaders who have successfully scaled organizations in the past.

This is an exciting opportunity for someone looking to take their career to the next level. If you are a motivated and experienced professional, please apply today

Seniority level

Associate

Employment type

Full-time

Job function

Manufacturing

Industries

Glass, Ceramics and Concrete Manufacturing

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