Customer Service Representative for Telco Accounts

18 hours ago


Makati City, National Capital Region, Philippines Neksjob Full time

We are seeking a skilled Customer Service Representative to join our team at Neksjob in Makati. As a CSR Telco Account, you will be the primary point of contact for our customers, providing exceptional service and support.

About the Role

This is a fantastic opportunity to grow your career in customer service, with a competitive salary offer of 21k per month. You will receive paid training from day one, allowing you to develop your skills and knowledge in a supportive environment.

Responsibilities
  • Respond to incoming calls from customers, answering questions and inquiries in a timely and professional manner.
  • Troubleshoot problems and provide information regarding our products or services.
  • Handle complaints and concerns in a fair and empathetic way.
Requirements

To succeed in this role, you will need:

  • At least 6 months of experience in a call center environment, with a strong focus on voice-only interactions.
  • A high school diploma or university degree, with a preference for those with a degree.
  • Excellent communication skills, with the ability to build rapport with customers.
  • Willingness to work onsite in Makati.
Benefits

In addition to a competitive salary, you can expect:

  • Paid training and development opportunities.
  • A fun and dynamic team environment.
  • The chance to work with a leadership team that values open communication and collaboration.

We look forward to hearing from you if you have what it takes to succeed as a Customer Service Representative at Neksjob.



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