Customer Support Representative Opportunities

2 months ago


Quezon City, National Capital Region, Philippines Orbit Teleservices Pasig-Ortigas Full time
Overview

We are seeking highly motivated and customer-oriented individuals to join our team as Customer Support Agents.

Compensation Package

The salary for this role is negotiable, but we estimate it to be around PHP 25,000 - 35,000 per month, depending on experience. This compensation package includes a range of benefits, including incentives, signing bonuses, competitive salary, recognitions & loyalty awards, OT/Holiday pay, leave conversions, night differential, and more.

Job Description

As a Customer Support Agent, your primary responsibility will be to identify and assess customers' needs, inquiries, or concerns and provide accurate and appropriate solutions using provided scripts and procedures.

You will need to maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.

Required Skills and Qualifications
  • At least Senior High School (SHS) graduate (not currently enrolled)
  • Above average or conversant in English communication skills
  • Amenable to working onsite
  • Good typing skills
Benefits

Some of the benefits of working with us include:

  • Pioneer, non-voice, and easy accounts available
  • Competitive salary
  • Recognitions & loyalty awards
  • OT/Holiday pay
  • Leave conversions
  • Night differential
Others

Nice to have (optional): proven customer service experience, preferably in a call center or customer support environment. Further details will be discussed during the interview.



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