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Customer Experience Specialist

1 week ago

Pasig, National Capital Region, Philippines Neks Job Philippines Full time

Our Company Overview

Neks Job Philippines is a renowned travel agency committed to delivering exceptional customer experiences. We seek a highly skilled Customer Experience Specialist to join our team and contribute to our mission.

Job Responsibilities:

  1. Handle customer inquiries via phone, ensuring prompt and satisfactory resolutions.
  2. Operate various client-based tools and applications to manage customer interactions effectively.
  3. Develop strong relationships with customers through excellent communication and problem-solving skills.

Qualifications:

  • Minimum 1-3 years of experience in a customer-facing airline or travel agency role.
  • Proficient in Sabre/Amadeus GDS systems.
  • Exceptional communication and interpersonal skills.

What We Offer:

  • A competitive salary package.
  • Opportunities for career growth and development.
  • A comprehensive health insurance plan.