
Dynamic Customer Success Professional
2 days ago
Assume a key role as a champion for our enterprise customers. As a trusted advocate, you will think strategically and drive quantifiable value to our customers via our products and services.
Key Responsibilities:
- Lead partnering with customer on development of joint customer success plans, value plans and other essential customer assets.
- Conduct regular customer meetings with accounts within designated portfolio in accordance with governance framework and leading industry trends.
- Orchestrating partnership with the sales teams, services teams and partners to ensure success of Dayforce opportunities within the customer base.
- Demonstrate strong customer management, commercial, technical, and business acumen combined with passion and strength for building executive level customer relationships.
Key Qualifications:
- 7+ years' experience in a customer-facing role or equivalent combination of education and related experience.
- Foundational knowledge of customer success in SaaS industry, HR tech or Payroll industry.
- Ability to build relationships with a number of stakeholders across the business internally and externally.
Benefits
We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
We provide opportunities for you to thrive both in your career and personal life.
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