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IT Access Provisioning Expert

2 weeks ago

Taguig, National Capital Region, Philippines beBeeAccess Full time $40,000 - $60,000
Job Summary

We are seeking a seasoned IT Access Provisioning Specialist to join our team. This role is responsible for managing user access to enterprise applications and systems in a secure, efficient, and compliant manner.

The ideal candidate will have a strong understanding of access control principles and user account lifecycle management. Experience with Active Directory, Azure AD, and enterprise applications such as Microsoft 365, SAP, and ServiceNow is highly desirable.

  • Key Responsibilities:
  • Provision, modify, and revoke user access to enterprise applications, systems, and services based on approved requests.
  • Ensure all access provisioning activities comply with internal policies, security standards, and regulatory requirements.
  • Collaborate with HR, IT, and business teams to support onboarding, offboarding, and role change processes.
  • Collaborate with business analysts to implement updates and changes to critical Electronic Health Record (EHR) applications.
  • Coordinate with external vendors to ensure timely and effective resolution of support needs.
  • Maintain accurate records of access changes and approvals using ITSM tools (e.g., ServiceNow).
  • Monitor and manage access request queues, ensuring timely resolution within defined SLAs.
  • Troubleshoot access-related issues and escalate complex problems to appropriate support teams.
  • Participate in periodic access reviews and assist with internal and external audit requests.
  • Document and maintain standard operating procedures and knowledge base articles related to access provisioning.
Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Minimum of 3-5 years of experience in IT access provisioning, identity and access management (IAM), or a related IT support role.
  • Strong understanding of access control principles and user account lifecycle management.
  • Experience with Active Directory, Azure AD, and enterprise applications such as Microsoft 365, SAP, and ServiceNow.
  • Hands-on experience with ITSM ticketing systems (e.g., ServiceNow) for managing and tracking access requests.
  • Excellent attention to detail and organizational skills.
  • Strong written and verbal communication skills in English.
  • Ability to work independently and collaboratively in a remote, cross-functional team environment.
  • Experience supporting U.S.-based operations or working in a global delivery model is preferred.
About the Job

This is an excellent opportunity to join a dynamic team and contribute to the success of our organization.

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and professional development.

If you are a motivated and results-driven individual with a passion for IT access provisioning, we encourage you to apply for this exciting opportunity.