Operations Director

7 days ago


Quezon City, National Capital Region, Philippines Startup Accelerator Full time
Job Description:

The Operations Manager is responsible for ensuring the profitability of the account/s or program/s by guaranteeing that client KPIs, goals, and targets are met.

  • Monitor service metrics to ensure they meet company standards.
  • Dive into data analysis to identify areas for improvement in sales performance.
  • Oversee adherence to company policies across the program.

Required Skills:

  • Bachelor's Degree in Business or a related field.
  • At least two years of experience in call center operations or customer service in a managerial capacity.
  • Proficiency in MS Office applications and call center-specific software.


  • Quezon City, National Capital Region, Philippines T3Cogno Full time

    T3Cogno Quezon City, National Capital Region, PhilippinesDirector - Operations RCMWe are hiring for a Director role for one of our clients in the Philippines (METRO MANILA).SPECIFICATIONS: Candidate should have experience in Healthcare (RCM OPERATIONS). "NON-RCM CANNOT BE CONSIDERED"Budget: Up to 180kWorkplace: HYBRID (WFO)If interested, you can apply here...

  • Operations Director

    12 hours ago


    Quezon City, National Capital Region, Philippines Manulife Full time

    Unlock Your Potential at ManulifeThe Director for Operations is a key role within our organization, responsible for leading the Operations Team to deliver exceptional customer service and exceed service delivery agreements with various business units. This strategic thought leader creates an environment of high engagement, drives value-added synergies across...


  • Quezon City, National Capital Region, Philippines GoTyme Bank Corporation Full time

    GoTyme Bank Quezon City, National Capital Region, PhilippinesJoin or sign in to find your next jobJoin to apply for the Director of Operations role at GoTyme BankGoTyme is a joint venture between the Gokongwei Group, one of the biggest conglomerates in the Philippines, and the Singapore-headquartered digital banking group Tyme. This venture combines the...

  • Operations Director

    17 hours ago


    Quezon City, National Capital Region, Philippines Manulife Full time

    Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You've come to the right place.Why choose Manulife?Competitive Salary packages and performance bonusesDay 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)Retirement savings benefitRewarding culture that values wellness and...

  • Operations Director

    5 days ago


    Quezon City, National Capital Region, Philippines Intelassist Full time

    Job Description:The Operations Director is responsible for the alignment of customer services, sales and support with evolving customer needs, technological advancements and brand identity. They develop strategies, long-range plans and innovative ideas to enhance customer operations, services, and their quality. They also align resources with business needs...


  • Quezon City, National Capital Region, Philippines Intelassist Full time

    About the Position:The Executive Director of Operations will play a critical role in driving our operational strategy at Intelassist. This individual will be responsible for developing and implementing strategies to improve operational efficiency and effectiveness.Key Accountabilities:Develop and implement strategies to improve operational efficiency and...


  • Quezon City, National Capital Region, Philippines Manulife Full time

    Join Our Mission to Excel in OperationsAt Manulife, we strive to deliver exceptional results through our Operational Teams. As the Director for Operations, you will be part of this mission by aligning and leading our Operations Teams from shared service centers to achieve excellent customer service and exceed service delivery agreements with various business...


  • Quezon City, National Capital Region, Philippines Privato Hotel Group Full time

    We are seeking a highly experienced Hospitality Operations Director to join our team at Privato Hotel Group. In this role, you will be responsible for overseeing the day-to-day operations of our hotel's events department.Responsibilities Include:Managing event staff and resourcesEnsuring compliance with company policies and proceduresDeveloping and...


  • Quezon City, National Capital Region, Philippines TapTalent Full time

    TapTalent is hiring a Director of Finance and Operations to join our team. As a key member of our leadership team, you will play a critical role in driving business growth and profitability.**Job Summary:**The ideal candidate will have a strong background in finance and operations, with expertise in budgeting, forecasting, and financial reporting. You will...


  • Quezon City, National Capital Region, Philippines T3Cogno Full time

    Avoid clickbait and do not urge the candidate to apply quickly. We are hiring for a Director role for one of our clients in the Philippines (METRO MANILA).About T3CognoT3Cogno is a global consulting firm that specializes in Business Consulting and Services. We are passionate about helping our clients succeed and grow.Job Specifications:Candidate should have...


  • Quezon City, National Capital Region, Philippines Asian Consulting Group - ACG Full time

    About UsAsian Consulting Group, Inc. (ACG) has been a leader in advocating for genuine tax reform since its founding.We provide strategic, technology-driven solutions to address tax problems and work closely with CEOs and decision-makers in various industries.Job ResponsibilitiesThe Managing Director will be responsible for:Developing and implementing...


  • Quezon City, National Capital Region, Philippines Reed Elsevier Philippines Full time

    About the Role:We are looking for an experienced Operations Finance Director to lead our finance operations at Reed Elsevier Philippines. As a senior member of our finance team, you will be accountable for ensuring that all aspects of finance are carried out in accordance with company policies and procedures.The successful candidate will have a strong...


  • Quezon City, National Capital Region, Philippines Manulife Insurance Malaysia Full time

    The Director, Finance Controllers Domain Lead will play a critical role in driving business results and improving operational efficiency within Manulife Business Processing Services ("MBPS")This role will require a deep understanding of financial planning and budgeting processes, as well as excellent analytical and technical skillsKey...


  • Quezon City, National Capital Region, Philippines JRAE Career Manpower Services Full time

    Job OverviewJRAE Career Manpower Services is looking for a highly experienced and skilled Director of Financial Operations to join our team. The successful candidate will have a proven track record in financial management and be able to lead a team of finance professionals to achieve departmental goals.Key Responsibilities:Develop and implement financial...


  • Quezon City, National Capital Region, Philippines KER Systems & Solutions Corp. Full time

    At KER Systems & Solutions Corp., we are seeking an exceptional Chief Operations Comptroller to drive business performance and efficiency.Key Responsibilities:Design and implement operational frameworks and controls to ensure seamless execution of business functions.Identify inefficiencies and develop data-driven process improvements to enhance efficiency,...


  • Quezon City, National Capital Region, Philippines goFLUENT Full time

    Job OverviewWe are seeking a highly skilled Language Learning Operations Team Director to join our team at goFLUENT.The successful candidate will be responsible for managing a team of approximately 50 trainers worldwide, ensuring consistent and high-quality lesson delivery on a mass scale.This is an excellent opportunity to work with a global leader in...


  • Quezon City, National Capital Region, Philippines Nexus Recruitment Group Full time

    About Nexus Recruitment Group: Our client is a leading hospitality group dedicated to delivering exceptional dining experiences across multiple locations. They pride themselves on high standards of food quality, customer service, and operational excellence.We are seeking an experienced Restaurant Operations Director to drive the success of our...

  • Operations Director

    3 days ago


    Makati City, National Capital Region, Philippines GrowthFN Sdn Bhd Full time

    We are looking for a highly experienced Operations Director to lead our team. The successful candidate will be responsible for developing and implementing operational strategies to improve efficiency and productivity.ResponsibilitiesEstablishing and maintaining effective relationships with clients and stakeholders.Developing and implementing process...


  • Mandaluyong City, National Capital Region, Philippines TheRack Full time

    TheRack is seeking an experienced Financial Operations Director to oversee the financial operations of our e-commerce and trading business. The ideal candidate must have at least five (5) years of experience in accounting management, preferably within the e-commerce, retail, or trading industries.Key Responsibilities:Monitor and reconcile multiple revenue...


  • Makati City, National Capital Region, Philippines Manulife Insurance Malaysia Full time

    Job OverviewWe are seeking a highly skilled Operations Transformation Director to lead our organization's transformation efforts. The ideal candidate will have extensive experience in managing complex projects and process improvements, with a proven track record of delivering results.