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Senior Team Manager

2 weeks ago

Iloilo City, Western Visayas, Philippines WNS Global Services, Inc. Full time

Company Overview

WNS Global Services, Inc. is a leading business process management company that offers innovative solutions to enhance business performance. Our team is dedicated to delivering exceptional results through our expertise in operations management, finance, and customer service.

We are currently seeking an experienced Senior Team Manager to lead our team and drive success in our day-to-day operations.

Job Description:

The successful candidate will have strong problem-solving skills, with the ability to analyze complex issues and make informed decisions. They will also be responsible for managing team performance, providing coaching and feedback to subordinates, and performing administrative tasks to support operational needs.

Key Responsibilities:

  • Manage team performance to achieve metric goals and deliverables.
  • Provide effective coaching and constructive feedback to team members.
  • Perform administrative tasks to support operational needs.

Qualifications:

  1. Bachelor's degree from an accredited institution.
  2. At least 2 years of experience in a BPO setting, preferably handling finance accounts.
  3. Excellent problem-solving and analytical skills.

Benefits:

  • Structured career path with opportunities for growth and advancement.
  • Growing and expanding team with a focus on internal career progression.
  • Free HMO coverage for employees and their dependents.
  • Ongoing skills training and development opportunities.
  • Paid leaves and annual appraisal.