Senior Manager of Shared Services Operations

About the RoleThis is an exciting opportunity to join our Shared Services Quality Organization as a BPO Transformational Quality Lead. As a key member of our team, you will be responsible for driving exceptional service delivery standards and ensuring low-risk and zero-surprises business-as-usual (BAU) operations.Responsibilities will include:Driving audit...

The Knowledge Manager is responsible for developing, managing, and maintaining the organization's knowledge management processes and systems. This role ensures that employees have access to accurate, relevant, and up-to-date information to support service delivery and operational excellence. The Knowledge Manager will promote a culture of knowledge sharing,...

Job OverviewThe Senior Team Lead position at Gratitude Philippines is designed for experienced professionals who can lead high-performing teams and drive business growth.Main Responsibilities:Team Performance: Set goals, objectives, and performance expectations for team members, monitor progress, and provide feedback for improvement.Client Satisfaction:...

The role of the Corporate Knowledge Management Specialist is to develop and implement knowledge management processes and systems that align with organizational goals. This involves ensuring that employees have access to accurate, relevant, and up-to-date information to support service delivery and operational excellence.Knowledge Management StrategyKey...

About the OpportunityWe are seeking a highly skilled Revenue Cycle Operations Senior Manager to join our team at Indicle. In this role, you will be responsible for leading our revenue cycle operations team in resolving complex billing, coding, and reimbursement issues.Main ResponsibilitiesTeam Leadership & Management:Supervise a team of specialists focused...

Transcom is looking for talented individuals like you to join our awesome team Be the next Senior Operations Manager for our Transcom Iloilo site.Join our Transcom Family as a Senior Operations ManagerThe Senior Operations Manager will lead a team of Managers by providing them with direction, support, and career development. They will demonstrate innovation...

6 days ago Be among the first 25 applicantsDirect message the job poster from Citadines Amigo IloiloPeople and Culture Executive @ The Ascott LimitedCompany DescriptionEnter company details here.Role DescriptionThis is a full-time on-site role for a Guest Services Manager at Citadines Amigo Iloilo. The Guest Services Manager will be responsible for...

Job SummaryWe are seeking a highly skilled and experienced Operations Quality Manager to join our team. As a key member of our Shared Services Quality Organization, you will be responsible for delivering exceptional service delivery standards and driving low-risk and zero-surprises business-as-usual (BAU) operations.Your primary duties and responsibilities...

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost...

At WNS Global Services, Inc., we are seeking an exceptional Strategic Operations Manager to lead our teams into achieving metric goals.The successful candidate will have a strong track record of managing team performance and providing effective coaching and constructive feedback to subordinates.With at least 5-8 years of overall work experience and 2-3 years...

Job Title:Senior Quality Assurance ManagerAbout the Role:We are seeking a highly skilled Senior Quality Assurance Manager to join our team at Sagility Philippines B.V. Branch Office. As a key member of our quality assurance department, you will be responsible for ensuring that our services meet the highest standards of quality and excellence.Key...

At SAMLEX Global Services, a member of Compass Logistics International, we stand for a modern logistics group with a range of services tailored to meet the requirements of various industries. As a logistics specialist, our company provides logistics services for industries and trade for a wide range of business segments.Key ResponsibilitiesWe follow up with...

Required Skills and Qualifications:To be successful in this role, candidates must possess excellent leadership and communication skills, as well as a strong understanding of food safety protocols and regulatory requirements. A background in culinary arts or a related field is essential, with at least 2 years of experience in a senior kitchen management...

Shared Services ProfessionalWe are seeking a highly skilled Shared Services Professional to join our team in Cebu, Philippines.The Shared Services Professional will be responsible for delivering timely and quality service to internal stakeholders and suppliers, as measured by service level agreements and key performance indicators. As a Shared Services...

About the Role:We are looking for a highly organized and detail-oriented Export Operations Specialist to join our team at SAMLEX Global Services. The successful candidate will play a critical role in coordinating logistics operations, managing shipments, and providing exceptional customer service.Key Responsibilities:Operational Management: Oversee the...

Company OverviewSAMLEX Global Services is a leading provider of logistics solutions, dedicated to delivering exceptional service to our clients. Our team of experts works tirelessly to ensure timely and efficient movement of goods across the globe.We are seeking an experienced Export Operations Executive to join our team, who can contribute to our mission of...

As an Operations Manager, you are part of the Operations team, the center of our business. Within the role you get the chance to be the administrator of multiple teams. You will work closely with team managers to ensure each team is operating to the highest standards for the client. You would be a company ambassador representing Conectys and the project....

We are seeking a Trade Operations Specialist to join our team at SAMLEX Global Services. In this role, you will be responsible for verifying transactions against sanctioned lists, embargoed goods, and restricted destinations.You will oversee KYC (Know Your Customer), end-user certification, and other compliance-related documentation. Additionally, you will...

Job Title: Operations ManagerWe are seeking an experienced Operations Manager to join our team at Visage Executive Search. As an Operations Manager, you will be responsible for driving performance and meeting quality metrics. Your key responsibilities will include:Delivering high-quality service by consistently raising the bar on service-delivery...

Duties & Responsibilities:• Enter and record the cargos or shipments to the logistics system to ensure existing information for further processing.•Calculate, account and provide information about the shipment statistics; weight, destination, quantity, type, charge•Communicate, coordinate, follow up and report about on processing or hold items to be...