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Onboarding Process Manager

1 week ago

Manila, National Capital Region, Philippines Tbwa ChiatDay Inc Full time

As an Onboarding Process Manager, you will be responsible for managing the onboarding journey for our customers. This involves working closely with Sales and Customer Success teams to deliver tailored solutions.

About Your Role:
  • You will take ownership of organizing and managing the onboarding process, alleviating pressure from Customer Success Managers.
  • Collaborate with cross-functional teams to qualify each case and ensure all sales commitments are successfully delivered.
  • Create visually appealing and effective decks using Google Slides to communicate onboarding plans and training sessions.
Your Skills:
  • Problem-solving mindset and ability to navigate complex situations.
  • Self-motivated and proactive, with the ability to work independently and prioritize tasks.
  • Ability to thrive in a fast-paced and collaborative team environment.