Associate Customer Support Specialist
6 hours ago
Welcome to Neksjob Philippines
We are a dynamic and growing company that provides customer service solutions to clients around the world.
As a CUSTOMER SERVICE ASSOCIATE, you will be responsible for providing exceptional customer service support while meeting performance targets and adhering to service level agreements.
Job Summary:
- Handle customer inquiries and concerns in a professional and empathetic manner.
- Maintain high standards of call quality and performance metrics.
- Work effectively in a fast-paced environment and meet performance targets.
Requirements:
- At least 6 months of experience in a collections-related role within the BPO industry.
- Strong communication and problem-solving skills.
- Ability to work in a team environment and contribute to the success of the organization.
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