Technical Solutions Expert

24 hours ago

San Fernando, Central Luzon, Philippines beBeeSolution Full time ₱3,500 - ₱4,500

We are seeking a talented Solutions Consultant to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic solutions.

Job Description

As a Solutions Consultant, you will be the primary point of contact for customers, providing expert guidance and support to ensure their needs are met. You will work closely with cross-functional teams to design and implement tailored solutions that meet customer requirements.

  • Customer Engagement & Solution Design:
    • Engage in functional and technical discussions with customers to understand their requirements and pain points.
    • Design and present solutions that demonstrate the value of our product, addressing customer needs effectively.
    • Conduct needs assessments and solution-finding sessions, including technical questionnaires, for customers with varying levels of complexity.

Required Skills and Qualifications

To succeed in this role, you will need:

  • A strong understanding of our product suite, including front-end and back-end functionality.
  • The ability to troubleshoot technical product functional issues, sales processes, and propose solutions.
  • Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to diverse audiences.
  • A team-oriented mindset, working effectively with Sales, Customer Success, and other internal stakeholders.
  • The ability to align technical solutions with customer needs and business objectives.

Benefits

We offer a comprehensive package that prioritizes your overall well-being, including:

  • Competitive pay and benefits.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.
  • A remote-centric culture that empowers you to work with purpose and accountability.

Others

We recognize that skills evolve over time, and we encourage applicants who meet the majority of the requirements to apply. If you are willing to learn and evolve alongside us, we look forward to hearing from you.

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