Order Management Professional

1 day ago


Tarlac City, Central Luzon, Philippines beBeeOrderManagement Full time ₱2,500,000 - ₱3,500,000
Key Account Manager

As a Key Account Manager, you will be the primary point of contact for customer orders.

You will ensure smooth processing from quotation to delivery. This involves handling and processing a high volume of quotations and sales orders within stipulated target times, ensuring accuracy and completeness.

  • Efficiently process quotations and sales orders within specified deadlines, guaranteeing accuracy and thoroughness.
  • Respond promptly and professionally to customer inquiries via phone, email, and web chat, providing accurate information and resolving issues effectively.
  • Investigate and process claims related to shipment delays, defective items, and pricing discrepancies, coordinating with relevant departments to resolve issues.
  • Collaborate closely with internal teams and external suppliers to address and resolve any issues related to customer orders, including requesting lead time changes when necessary.
  • Encourage customers to utilize our e-commerce platform for order placement, providing guidance and support as needed.

This role requires strong attention to detail, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.



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