Quality Assurance Technician
1 week ago
This role is focused on ensuring the highest quality standards for solar system installations. The successful candidate will be responsible for reviewing and verifying project documents, photos, and design details to ensure accuracy and compliance with industry standards.
The Quality Assurance Technician will work closely with external partners to drive high-quality standards, clarify necessary remediations, and ensure strong portfolio health. They will also review solar monitoring platforms to verify accurate system performance and confirm estimated production meets installed design specifications.
Key Responsibilities:
- Review installation photos and job close-out documentation
- Verify sold production to physical installation
- Review solar monitoring sites, layout, and registered product
- Provide clear kickback reasoning for rejected packages
- Resolve closeout package kickbacks for fast resubmittal turnaround times
- Remain current on install material and methods, product trainings, and integration of new products
- Support best practices in customer site profile creations and customer satisfaction
- Handle incoming chat or ticket systems for expedient kickback resolution
- Identify trends or patterns with partners and drive remediation recommendations
- Contribute to partner calls with operations teams to drive education and best practices
- Perform and document site inspections as prescribed under specific programs, accessing rooftops and electrical equipment
Requirements:
- 2-4 years of experience in a technical or construction-based solar role
- Experience with interdepartmental problem-solving or project management
- Experience in photovoltaic design preferred
- Excellent oral and written communication skills and ability to work with 3rd parties
- Excellent organizational skills and ability to prioritize
- Excellent analytical skills
- Experience with standard business tools such as G-Suite, Microsoft Office, etc.
- Ability to climb ladders, access and work on rooftops, including in varying weather conditions
- Ability to stand, kneel, or bend down for extended periods during inspections
- Adhere to field safety protocols and use of personal protective equipment (PPE)
- Valid driver's license and clean driving record
Benefits:
We offer a comprehensive benefits package, including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more.
About Us:
We are a leading clean tech company committed to accelerating the transition to a clean energy future. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions.
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