Customer Service Lead

About DME Service SolutionsDME Service Solutions is a global call center business process outsourcing service solutions company. We are passionate about business growth, working to understand customers' needs while collaborating to develop solutions.Our mission is to develop our clients' brand value through positive customer experiences, while also helping...

Key ResponsibilitiesLeadership and Coaching: Motivate and lead your team to achieve exceptional customer experience and business results.Performance Management: Manage multiple tasks and projects simultaneously, monitor absence and attendance, process payroll, and perform other administrative duties.Talent Development: Coach and mentor your team members to...

Job Title: Customer Service RepresentativeThe ideal candidate will be a motivated and hardworking individual with excellent communication skills, strong time management abilities, and a passion for delivering exceptional customer experiences.Key ResponsibilitiesManage customer calls in a professional and efficient manner.Work collaboratively with team...

Leadership OpportunityPresents monthly and annual call center action plans and objectives.Provides inspired leadership for the organization.This is an opportunity to lead and inspire a team of customer service representatives, driving excellence in customer experience and achieving business objectives. The successful candidate will make important policy,...

Job SummaryWe are seeking a highly experienced and skilled Customer Service Lead to join our team at SeaBank Philippines Inc.About the RoleThe successful candidate will be responsible for managing all customer service channels, ensuring exceptional customer experience, and leading teams to achieve operational excellence.Main ResponsibilitiesOversee customer...

**Company Overview:**We are EXL Service Philippines, Inc., a leading provider of healthcare services. Our team is dedicated to delivering exceptional customer experiences.

Key Responsibilities:">As an Operations Supervisor at Canon Business Service Centre (PHL), you will be responsible for ensuring the effective management of our customer service operations. This includes answering customer queries, resolving issues, and maintaining high-quality service standards.">Responsibilities:">">Handle customer inquiries via phone,...

Become Part of Our TeamAt DME Service Solutions, we value diversity, equity, and inclusion. Our commitment to these values is unwavering. As an employee, you will have access to a world-class employee experience and benefits, which will enable you to pay it forward with your service to our clients and their customers.Job Duties and ResponsibilitiesInterface...

What You'll DoDo you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associates' questions, listen to, and guide them to resolve issues, and handle customer escalations...

Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone.Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

Company Overview:We are EXL Service Philippines, Inc., a leading provider of business process solutions. We are seeking an exceptional Customer Service Representative to join our team.Salary:We offer a competitive compensation package with retention program incentives and performance incentives.Job Description:As a Healthcare Representative, you will be...

About the RoleThis leadership position plays a pivotal role in driving customer satisfaction and team performance. As a Customer Service Team Lead, you will oversee the daily operations of our customer service department, ensuring seamless communication with customers and internal stakeholders. Key responsibilities include leading a team of customer service...

Socium - Teams Done Differently is searching for a highly skilled Customer Support Service Lead. In this role, you will be responsible for ensuring that our customer technical support services are delivered and service commitments are met.Key Responsibilities:Lead a team to deliver excellent customer supportEnsure resolution of customer requests or issuesTo...

Lead of Customer Service Operations - Digital Operations, SeaBankJoin to apply for the Lead of Customer Service Operations - Digital Operations, SeaBank role at SeaBank Philippines, Inc. (A Rural Bank)Job DescriptionThe Lead of Customer Service Operations is in charge of the management of all customer service channels of the bank. The head is responsible for...

At Neksjob, we are seeking an experienced Customer Service Team Lead to oversee our Customer Service Operations team. As a key member of our organization, this role encompasses leading and managing both technical and non-technical customer support functions, ensuring that customer needs are met with efficiency and professionalism.Key Responsibilities:Oversee...

Rygel Advanced Machines, a leading innovator in industry, is seeking a highly skilled Customer Service Team Lead to join our dynamic team in Ortigas Center.The ideal candidate will possess over 4 years of experience in team management, preferably in customer service or BPO environments. They will be responsible for leading the establishment and management of...

**About the Role**We are seeking a skilled Healthcare Customer Service Representative to join our team at EXL Service Philippines, Inc. In this role, you will be responsible for providing exceptional customer service to our clients in the healthcare industry.Key Responsibilities:Respond to customer inquiries and provide information on our client's products...

Job OverviewWe are looking for a talented Customer Service Professional to join our team at EXL Service Philippines, Inc. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer calls and respond to customer inquiries in a timely and professional manner.Provide...

About the JobEXL Service Philippines, Inc. is seeking a highly motivated and experienced individual to join our team as a Customer Service Expert. The ideal candidate will have a strong background in customer service and be able to work effectively in a fast-paced environment.Key Responsibilities:Provide exceptional customer service to our clients by...

We are looking for a highly skilled Customer Service Team Lead to join our team, focusing on leading Customer Service/Tech Support - Voice and Non-Voice operations. Key responsibilities include:Manage daily operations for multiple customer service teams, ensuring quality, efficiency, and productivity standardsLead weekly meetings with team members to discuss...