Lead of Customer Service Operations

About DME Service SolutionsDME Service Solutions is a global call center business process outsourcing service solutions company. We are passionate about business growth, working to understand customers' needs while collaborating to develop solutions.Our mission is to develop our clients' brand value through positive customer experiences, while also helping...

Key Responsibilities:">As an Operations Supervisor at Canon Business Service Centre (PHL), you will be responsible for ensuring the effective management of our customer service operations. This includes answering customer queries, resolving issues, and maintaining high-quality service standards.">Responsibilities:">">Handle customer inquiries via phone,...

About the RoleWe're seeking a skilled Customer Success Team Manager to join our team at Remitly PHL Operations Inc.This position involves overseeing a team of customer-facing professionals, ensuring they're equipped to deliver excellent customer experiences.The successful candidate will be a strategic thinker with experience in customer success, customer...

About UsWe are Remitly PHL Operations Inc., a company committed to providing innovative financial solutions to individuals and families around the world. Our mission is to empower people to achieve financial stability and security through our products and services.Job SummaryWe are seeking a highly skilled and experienced Customer Success Operations Manager...

Durable Medical Equipment (DME) plays a vital role in the healthcare industry. At DME Service Solutions, we specialize in delivering customized workforce solutions that enhance productivity and customer experiences. As a Medical Operations Team Lead, you will oversee daily operations related to CPAP equipment and ensure high-quality services.Key...

**Job Description:**The Sales and Support Manager at Neksjob Corporation is responsible for providing exceptional customer service, including post-sale technical and/or non-technical support to business and end-consumer customers.Key Responsibilities:High-volume inquiries, customer issue analysis, and resolutionManaging interactions in a distribution center...

Leadership OpportunityPresents monthly and annual call center action plans and objectives.Provides inspired leadership for the organization.This is an opportunity to lead and inspire a team of customer service representatives, driving excellence in customer experience and achieving business objectives. The successful candidate will make important policy,...

About the Role:The Customer Success Risk Operations team is looking for a highly skilled and experienced Program Manager to lead our Unwanted Activity operations.You will oversee customer and business outcomes in the Unwanted Activity space, including Enhanced Due Diligence (EDD) and other Anti-Money Laundering (AML) controls. Your passion for building great...

Job SummaryWe are seeking a highly experienced and skilled Customer Service Lead to join our team at SeaBank Philippines Inc.About the RoleThe successful candidate will be responsible for managing all customer service channels, ensuring exceptional customer experience, and leading teams to achieve operational excellence.Main ResponsibilitiesOversee customer...

Welcome to Remitly PHL Operations Inc.We're hiring a Customer Success Team Manager to join our team.This role involves leading a team of customer-facing professionals, ensuring they have the skills and knowledge needed to deliver top-notch support to our clients.The ideal candidate will be a natural leader, with experience in customer success, customer...

IQVIA Solutions Operations Center Philippines, Inc. is seeking an Operations Management Lead to join our team. This is an exciting opportunity for a motivated and results-driven individual to take on a leadership role in our operations management group.As a key member of the team, you will be responsible for managing client relationships, overseeing payment...

Job OverviewWe are seeking a highly motivated and organized individual to join our Brisbane Operations team as a Customer Service Specialist. The successful applicant will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded. This is an exciting opportunity for someone who is...

About Remitly PHL Operations Inc.We help immigrant communities around the world send money to their loved ones. Our platform makes it faster, easier, and less expensive to do so. We are committed to providing financial services that transform lives.As a Customer Success Team Manager, you will play a critical role in building and managing high-performing...

Key ResponsibilitiesLeadership and Coaching: Motivate and lead your team to achieve exceptional customer experience and business results.Performance Management: Manage multiple tasks and projects simultaneously, monitor absence and attendance, process payroll, and perform other administrative duties.Talent Development: Coach and mentor your team members to...

About the Role:At Remitly, we help immigrant communities around the world send over $6 billion a year to their loved ones. Sending money is faster, easier, and costs less with our all-digital money transfer platform.We're looking for a talented Customer Success Team Manager who will provide outstanding support to our Customer Service, Customer Protection,...

Job Title: Customer Service RepresentativeThe ideal candidate will be a motivated and hardworking individual with excellent communication skills, strong time management abilities, and a passion for delivering exceptional customer experiences.Key ResponsibilitiesManage customer calls in a professional and efficient manner.Work collaboratively with team...

Operational ExcellenceThis role requires a strategic thinker who can drive operational excellence, foster a culture of continuous improvement, and promote a customer-centric approach. The successful candidate will have a strong background in team management, customer service, and sales, with a proven track record of achieving results in a fast-paced...

We are looking for a highly skilled Customer Service Team Lead to join our team, focusing on leading Customer Service/Tech Support - Voice and Non-Voice operations. Key responsibilities include:Manage daily operations for multiple customer service teams, ensuring quality, efficiency, and productivity standardsLead weekly meetings with team members to discuss...

About the RoleThis leadership position plays a pivotal role in driving customer satisfaction and team performance. As a Customer Service Team Lead, you will oversee the daily operations of our customer service department, ensuring seamless communication with customers and internal stakeholders. Key responsibilities include leading a team of customer service...

About UsWe are EXL Service Philippines, Inc., a leading provider of business process outsourcing (BPO) services.We are seeking an Operational Excellence Lead who can drive business growth through operational excellence.The ideal candidate will have experience in leading process improvement projects and developing solutions that meet business needs.They will...