
Cash Collection Expert
1 week ago
This role involves working in a dynamic global team to efficiently collect cash from customers.
- Manage high-volume, multi-currency ledgers while adhering to agreed-upon terms.
- Maintain relationships with both internal and external customers, being sensitive to cultural and regional differences while enforcing agreed terms.
- Respond to customer inquiries, collaborate with other departments for prompt query resolution and efficient OTC flow.
- Coordinate cash allocation, identifying payments and resolving short-paid reasons within the month's payment receipt.
- Process final notices sensitively, working with internal stakeholders to take appropriate actions in cases of non-payment, including account closure and service termination.
- Ensure adherence to document processes and approval protocols at all times.
- Contribute to meeting business cash collection targets and needs.
Key Qualifications:
- At least 3+ years of experience in successful cash collection in a busy global AR team.
- Strong tenacity and professionalism.
- Advanced Excel skills and hands-on experience with accounting systems (NetSuite preferred).
- Effective communication with technical and non-technical colleagues.
- Strong written and oral communication, as well as interpersonal and relationship-building skills.
- Strong organizational and planning skills with the ability to prioritize and manage multiple tasks and deadlines.
- Self-motivated and proactive individual.
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