Remote Technical Support Specialist

2 days ago

Makati City, National Capital Region, Philippines beBeeTechnical Full time ₱1,000,000 - ₱1,200,000
About the Remote Support Role

As a technical support representative, you will provide remote assistance and troubleshooting expertise to clients across various industries.

  • Key Responsibilities:
  • Respond to inbound technical support requests via phone, chat, or email
  • Diagnose and troubleshoot hardware, software, and network issues
  • Guide customers through step-by-step solutions and escalate complex issues when necessary
  • Document all customer interactions accurately in the system
Required Skills and Qualifications
  • High school diploma or equivalent
  • Previous call center experience
  • Work-from-home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Must be willing to undergo background checks and/or security investigations with a fingerprint and drug screening.

About Our Company

We are a leading provider of business process outsourcing solutions. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

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