Senior Technical Support Specialist

1 week ago

Biñan, Calabarzon, Philippines beBeeSupport Full time $60,000 - $75,000

Join a dynamic team of IT professionals as a Support Engineer.

About the Job

This is an exciting opportunity to work on a range of technical projects and provide high-quality support to our clients. You will be responsible for ensuring the security, integrity, and efficiency of our operations.

The ideal candidate will have excellent communication skills, with the ability to confidently interact with staff and suppliers. You will also be a problem solver who can investigate issues, identify solutions, and prioritize tasks effectively.

In this role, you will handle technical support requests, resolve issues, and contribute to maintaining a high-performing IT environment for our team and clients.

Key Responsibilities
  • Cloud Infrastructure Support: Ensure system and data security is maintained at a high standard, ensuring the integrity of the client network is not compromised.
  • Technical Support: Handle technical support requests, resolve issues, and contribute to maintaining a high-performing IT environment for our team and clients.
  • Power Platform Support: Manage and support integrated systems to ensure relevant data is available at all times.
Requirements
  • IT Experience: At least 5 years of experience in Global Support/Technical Operations Engineering preferably minimum of 3 years as L2 in an AU MSP environment.
  • Certifications: Relevant IT experience and/or certifications in Microsoft O365, Azure, or AWS.
  • Communication Skills: Excellent communication skills, with the ability to confidently interact with staff and suppliers.
What We Offer
  • Competitive Salary: Competitive salary and professional development opportunities.
  • Collaborative Environment: Collaborative client partnerships and a fun, inclusive work environment.
  • Professional Growth: Opportunities for leadership, expertise, and global client exposure.

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