
Medical Office Coordinator
1 week ago
We are seeking a skilled professional to join our team in family medicine and internal medicine support. The ideal candidate will provide exceptional customer service, schedule appointments, verify insurance coverage, and maintain accurate patient records.
Responsibilities:
• Greet callers in a professional manner and address patient needs promptly
• Schedule primary care appointments including annual exams, chronic care followups, acute visits, and preventive screenings
• Verify patient insurance coverage and eligibility, including co-pays, deductibles, and network status
• Maintain and update patient records accurately in electronic health records
• Assist with patient portal setup and troubleshooting
• Collaborate with clinical staff to ensure smooth patient flow and timely care delivery
• Respond to patient inquiries regarding test results, referrals, and follow-up instructions in alignment with practice policies
•2+ years of experience in a medical office setting, preferably in family medicine or internal medicine
• Proficiency in electronic health record systems, including scheduling, documentation, and patient communication features
• Strong knowledge of primary care visit types, referral processes, and insurance requirements
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
Skills:
• Expertise in family medicine/internal medicine scheduling protocols
• Proficiency in electronic health record systems
• Strong knowledge of insurance verification and referral coordination
• Excellent organizational skills and attention to detail
• Ability to work independently and as part of a collaborative team
Work Environment:
Monday to Friday, 8:00am - 5:00pm EST, Maryland
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