Market Research Quality Expert

6 days ago

Makati City, National Capital Region, Philippines beBeeQuality Full time $36,000 - $54,000
Quality Assurance Specialist

This role involves working closely with the Quality Control department to ensure the highest standards of quality in market research operations. The primary focus is on quality assessment and monitoring of call recordings.

  1. Carry out quality control and assessment tasks of market research calls;
  2. Download relevant recordings for QC work, including completed interviews, weekly monitoring, and first shift monitoring quality control monitoring;
  3. Keep the QC area tidy and organised in the relevant network drive or SharePoint location;
  4. Accurately time questionnaires for market research projects;
  5. Organise and conduct feedback sessions with interviewers and QCers;
  6. Validate market research participant identity, credentials, and update records as required, by reaching out via telephone or other means in accordance with procedures;
  7. Update relevant records relating to market research participants following validation and checking procedures, achieving the highest standards of accuracy for data entry;
  8. Contribute to the improvement of participation validation processes;
  9. Edit and anonymise recordings using appropriate software;
  10. Support teams with transcription management;
  11. Prepare materials to be dispatched to external suppliers and QCers, including recordings for transcription, and other types of deliverables as required, confirming receipt of deliverables, checking the quality of delivered files;
  12. Become familiar with and ensure all activities conform to applicable standards such as ISO 20252, ISO 27001, codes of conduct, and data protection law;
  13. Other duties as necessary.
Requirements
  • At least one year of experience in market research preferred but not required.
  • Experience of working in a call centre advantageous but not required.
  • Good working knowledge of Microsoft Word and Excel.
  • Excellent knowledge of English (written and verbal) required.
  • Knowledge of another language at professional level advantageous but not required.
  • Strong timekeeping and organisation skills.
  • Ability to effectively prioritise their work.
  • Good at working as part of a team.
  • Excellent eye for detail.
  • Proactive attitude.
  • Focused on delivery of quality without compromising deadlines.

  • Market Research Quality Control Specialist

    6 days ago

    Makati City, National Capital Region, Philippines beBeeQualityControl Full time ₱350,000 - ₱500,000

    Job DescriptionThis position works within the Quality Control department, handling CATI centre quality control operations. The focus is on quality assessment and monitoring of market research call recordings.The role involves a range of tasks including quality control and assessment, downloading relevant recordings, maintaining a tidy QC area, accurately...

  • Equity Research Analyst

    1 week ago

    Makati City, National Capital Region, Philippines INTERNATIONAL KAI-ZEN RESEARCH FOUNDATION Full time ₱360,000 per year

    Key ResponsibilitiesPhilippine EquitiesConduct deep-dive fundamental research on Philippine-listed companies across multiple sectors.Build and maintain financial models to forecast earnings, valuation multiples, and capital structures.Serve as a liaison with company management by participating in earnings calls, investor briefings, and direct...

  • MARKET RESEARCH

    1 week ago

    Makati City, National Capital Region, Philippines Kaiser International Healthgroup Inc. Full time $104,000 - $130,878 per year

    About the role As a Market Research Analyst at Manila Bankers Assurance, you will play a pivotal role in gathering and analysing market data to support the company's strategic decision-making. Reporting to the Marketing Manager, this full-time position is based in our Makati City, Metro Manila office. You will be responsible for conducting comprehensive...

  • Investment Research Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines INTERNATIONAL KAI-ZEN RESEARCH FOUNDATION Full time $60,000 - $120,000 per year

    Job Description:We're seeking a sharp and detail-oriented Investment Research Associate to drive market intelligence and support investment decision-making. You'll be responsible for researching companies, sectors, and macro trends — both locally and internationally — and delivering timely insights to the investment team.What You'll Do:Market...

  • Marketing Researcher

    2 weeks ago

    Makati City, National Capital Region, Philippines RBOX INTERNATIONAL SOLUTIONS INC. Full time ₱300,000 - ₱450,000 per year

    RBOX INTERNATIONAL SOLUTIONS INC. is hiring a Full time Marketing Researcher role in Brgy San Antonio, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: EveningTuesday: EveningWednesday: EveningThursday: EveningFriday: EveningExpected salary: ₱30,000 - ₱45,000 per monthOur Company: Our team is comprised of...

  • Market Researcher

    2 weeks ago

    Makati City, National Capital Region, Philippines Center for Educational Measurement Full time $40,000 - $80,000 per year

    The Market Researcher plays a vital role within the organization by collecting data and conducting analysis to offer valuable insights for strategic decision-making related to CEM's products and services. In this position, the primary responsibilities include carrying out research activities, interpreting the gathered information, and effectively...

  • Market Researcher

    7 days ago

    Makati City, National Capital Region, Philippines beBeeDataAnalysis Full time ₱4,000,000 - ₱6,000,000

    Research OpportunitiesWe are seeking a detail-oriented professional to analyze data and provide insights to support business objectives.The ideal candidate will have a strong understanding of data analysis and visualization tools, such as Excel, ArcGIS, and Tableau.Key Responsibilities:Collect and analyze market trendsDevelop comprehensive market...

  • Market Research Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines Arcadis Full time $40,000 - $60,000 per year

    Role description: The overarching objective of this role is to provide support in gathering insights that will enable involved stakeholders to make data-driven decisions. This will be achieved by:Working with the stakeholders to identify the scope of research Identifying appropriate data sources and using them to gather information about Arcadis, its...

  • ESG Research Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines beBeeSustainability Full time ₱900,000 - ₱1,200,000

    Job Summary:We are seeking a talented and dedicated ESG Research Analyst to join our team. This is an exciting opportunity for an individual who is passionate about sustainability and wants to make a meaningful contribution to the field of Environmental, Social, and Governance (ESG) research.The successful candidate will be responsible for conducting...

  • Expert Freelance Research Reviewer

    5 days ago

    Makati City, National Capital Region, Philippines beBeeEpideemiology Full time ₱2,000,000 - ₱2,400,000

    Role OverviewWe are seeking a qualified Freelance Reviewer to join our expert network. This role involves assessing manuscripts and providing constructive feedback to authors.Key Responsibilities:Conduct thorough manuscript assessments to evaluate novelty, accuracy, and reproducibility.Evaluate study design, methodology, and literature reviews to ensure...