Commercial Client Support Professional
3 days ago
Job Summary:
The Commercial Client Operations (CCO) Coordinator is responsible for providing an array of services that enable us to cater to the needs of our Commercial Banking clients. This includes fulfilling client requests through email or voice channels within specified timelines.
Key Accountabilities:
- Provide resolution to client requests and communicate resolution effectively
- Maintain service levels while completing research and client requests
- Identify and analyze trends and areas of opportunity for process improvement
- Work with partners to drive root cause analysis and identify sustainable solutions
- Collaborate within and across teams to analyze and resolve client issues
- Perform other job-related duties as assigned
What We Offer:
We offer a competitive compensation package and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.
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