Career Opportunities in International Accounts
2 days ago
Position: Customer Service Representative (International Accounts)
Schedule: Shifting (mostly graveyard shifts)
Work Setup: 100% Onsite (Monday-Friday)
About the RoleWe are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will be responsible for handling international customer inquiries and providing exceptional service to our clients.
Your primary goal will be to resolve customer issues efficiently and effectively, ensuring that our clients receive top-notch support. You will work closely with our international account team to understand customer needs and develop solutions that meet their expectations.
Responsibilities- Handle international customer inquiries via phone, email, or other communication channels
- Respond to customer concerns and resolve issues in a timely and professional manner
- Collaborate with internal teams to identify and implement process improvements
- Provide regular updates to customers on the status of their issues
- Maintain accurate records of customer interactions and issues
- Bachelor's degree or higher in any field
- At least 18 years old and residing in Metro Manila
- No prior call center experience necessary – we welcome candidates from all backgrounds
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Excellent problem-solving and analytical skills
As a valued member of our team, you can expect:
- A competitive salary range of up to ₱28,000 per month
- A signing bonus of ₱15,000 for our Premium Telco Account and ₱20,000 for our Technical Support Account
- Ongoing training and development opportunities to enhance your skills and knowledge
- A supportive and collaborative work environment
- The opportunity to work with a dynamic and growing company
Risewave Consulting Inc is committed to creating a positive and inclusive work environment that supports the growth and development of our employees. We offer a range of benefits and perks that make us an attractive employer in the industry.
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