Career Growth Opportunities with Neksjob
1 week ago
Neksjob is a dynamic and growth-oriented company that values its employees as integral components of its success. Our mission is to provide top-notch customer service while fostering an environment that encourages learning, teamwork, and professional development.
Salary InformationThe estimated monthly salary for this position ranges from PHP 20,000, depending on qualifications and experience.
Job DescriptionWe are seeking highly skilled Customer Service Representatives to handle customer inquiries and concerns regarding our products and services. As part of our team, you will be responsible for:
- Providing exceptional customer service through phone, email, or chat support
- Resolving customer complaints and issues in a timely and professional manner
- Assisting customers with returns, upgrades, and purchases
In addition to these core responsibilities, you will have the opportunity to work with various teams across the organization and develop your skills in areas such as technical support, problem-solving, and conflict resolution.
Required Skills and QualificationsTo succeed in this role, you will need:
- A high school diploma (old curriculum) or equivalent
- At least six months of customer-facing experience (Logistics preferred)
- Excellent communication and interpersonal skills
- Strong analytical skills with attention to detail
- Familiarity with Microsoft Office and Internet browsing
We offer a comprehensive benefits package that includes:
- Exciting performance bonuses and account-specific allowances
- Career advancement opportunities within the company
- Promotion within the company based on performance
- Comprehensive healthcare benefits
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