Cobden & Carter International Account Management Expert

5 days ago


Quezon City, National Capital Region, Philippines Cobden & Carter International Full time

**About Cobden & Carter International**

We are a dynamic organization seeking an exceptional individual to join our team as an Account Management Expert. In this pivotal role, you will be responsible for managing client relationships and driving business growth.

**Job Summary**

Cobden & Carter International is committed to excellence in account management. As an Account Management Expert, you will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients. You will work closely with our team to identify opportunities for growth and development, ensuring seamless execution of account strategies.

**Key Responsibilities**

You will have ownership of client accounts, ensuring timely resolution of queries and concerns. Your expertise in B2B client relations management, account financials (billing and invoicing), client escalations management, and KPI/SLA/metrics negotiations will enable you to drive business growth and revenue increase.

**Requirements**

To succeed in this role, you must possess a Bachelor's degree and at least 2-5 years of experience in account management, sales, or customer service within a Business Process Outsourcing (BPO) environment.

**Work Setup**

This position requires a night shift schedule. We offer a competitive salary package, commensurate with your qualifications and experience.

**Recruitment Process**

We follow a rigorous recruitment process, comprising paper screening, phone screening, two rounds of interviews with hiring managers, and finally, a job offer.



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